Account and Sales Manager
3 weeks ago
Department: Sales
Salary: Competitive salary and comp plan
Location: Office based in Milton Keynes, with field-based opportunities as required.
Job Type: Full-time, Permanent
Comms365 Limited is a dynamic, fast-growing technology and telecommunications company specializing in providing cutting-edge connectivity solutions. With a focus on IoT, network management, and cloud-based communications, Comms365 helps businesses stay connected with innovative, resilient, and scalable products and services.
Job Summary:The Desk-Based Account Manager will support our direct sales operations, managing a portfolio of clients and driving sales growth and account expansion. This role is ideal for someone with a passion for relationship management, sales development, and customer service in the telecommunications and technology sectors.
Key Responsibilities:- Manage and nurture relationships with existing clients, acting as the main point of contact for account inquiries and sales opportunities.
- Identify upselling and cross-selling opportunities within your assigned client portfolio, promoting Comms365's full range of services and solutions.
- Meet or exceed monthly and quarterly sales targets by effectively managing customer interactions, negotiating deals, and closing sales.
- Provide timely and effective responses to customer inquiries and support requests, ensuring high levels of customer satisfaction and retention.
- Maintain accurate and up-to-date records of all sales activities, customer interactions, and account details in the CRM system.
- Work closely with other internal teams, including technical support, product, and marketing, to ensure a seamless customer experience.
- Strong communication and interpersonal skills, with the ability to build rapport and manage relationships with clients over the phone or via email.
- Results-oriented with a track record of meeting or exceeding sales targets.
- A proactive and self-motivated approach to identifying and pursuing sales opportunities.
- Proficiency in CRM software, preferably ConnectWise.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with CRM systems.
- Comprehensive benefits package, including health, dental, and vision insurance.
- Professional development and training opportunities.
- Free parking.
- 25 days holiday, plus public holidays.
- Earn additional holidays after 3 years' service (maximum of 5 days).
- Option to participate in social and charity events.
- Flexible working environment.
How to Apply: Please submit your CV and a cover letter explaining why you are the ideal candidate for the role Account Manager – Direct Sales at Comms365 Limited to matthew. If you require assistance or adjustments due to a disability, please advise us on application.
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