Client Relations Specialist
4 weeks ago
About Citron Hygiene
At Citron Hygiene, we prioritize our people and are committed to delivering top-notch hygiene, sanitation, and disinfection services tailored for commercial spaces and property managers. Our culture emphasizes teamwork, collaboration, and inclusivity to meet our organizational objectives.
We are in search of a Client Relations Specialist (CRS) who will oversee client interactions, guarantee customer satisfaction, and promote revenue enhancement within a designated portfolio. The CRS will collaborate closely with internal departments to create and implement customized washroom hygiene solutions.
Key Responsibilities:
- Oversee client communications and relationships
- Serve as the intermediary between sales, operations, and finance departments
- Coordinate and schedule customer service appointments
- Utilize company platforms to address customer inquiries and sales activities
- Address customer complaints and service challenges
Essential Skills:
- Self-driven and confident
- Outstanding communication abilities
- Customer-focused mindset
- Sales proficiency
- Relationship development
- Analytical problem-solving
- Meticulous attention to detail
- Ability to thrive in a dynamic environment
Knowledge and Experience:
- Experience in administration
- Proficient in Microsoft Office applications
- Achieving customer service targets
Preferred Qualifications:
- Familiarity with washroom and consumable sectors
- Understanding of sales-related technology systems
- Soft selling techniques
Citron Hygiene is dedicated to fostering a positive and professional atmosphere for all team members. Join us in our goal to deliver exceptional hygiene solutions to our clientele.
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