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Order Processing Specialist

2 months ago


Alton, Hampshire, United Kingdom Sammons Recruitment Group Full time

About the Role:

The Sammons Recruitment Group is seeking a highly organized and detail-oriented Sales Order Administrator to join our team. As a key member of our sales process, you will be responsible for ensuring that orders are processed efficiently and customers receive exceptional service from start to finish.

Key Responsibilities:

  • Compile and distribute reports on a weekly basis, including orders due to be dispatched and margin reports on sales orders.
  • Liaise closely with internal teams to ensure orders are being progressed as planned and packing lists are provided in a timely manner.
  • Raise commercial invoices and initiate the process of setting up new products.
  • Check orders against packing lists and investigate errors with production.
  • Provide quotations and proforma as required and handle customer issues and enquiries in a timely manner.
  • Enter customer orders accurately, ensuring all orders are entered within one working day.

Requirements:

  • Proven experience in a sales support, order processing, or administrative role.
  • Strong organizational skills and attention to detail.
  • Excellent communication skills, both written and verbal.
  • Ability to work well under pressure and manage multiple tasks simultaneously.
  • Proficiency in Microsoft Office Suite.
  • A customer-centric approach with a problem-solving mindset.
  • Team player with a proactive attitude and a willingness to learn.

About Us:

The Sammons Recruitment Group is a leading recruitment agency dedicated to delivering high-quality services to our clients and candidates. We are committed to supporting and promoting diversity in the workplace and consider all applications.