Night Manager

5 days ago


York, York City, United Kingdom Hilton York Full time

Join the Hilton York Team as a Night Manager

About the Role:

We are seeking a highly skilled and experienced Night Manager to lead our hotel operations at Hilton York. As a Night Manager, you will be responsible for ensuring the smooth operation of the hotel during non-peak hours, including managing front desk operations, supervising housekeeping and maintenance teams, and maintaining high standards of customer service.

Key Responsibilities:

  • Manage front desk operations, including check-in, check-out, and guest services
  • Supervise housekeeping and maintenance teams to ensure high standards of cleanliness and maintenance
  • Monitor and control hotel expenses, including labor costs, inventory, and supplies
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Collaborate with other departments, including sales, marketing, and food and beverage, to drive business growth and revenue

Requirements:

  • Minimum 2 years of experience in a hotel management role
  • Proven track record of success in leading teams and driving business results
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • High school diploma or equivalent required; bachelor's degree preferred

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career advancement and professional growth
  • Collaborative and dynamic work environment
  • Discounts on hotel stays and other Hilton benefits


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