Current jobs related to Global Head of Customer Relationship Management - London, Greater London - Michael Page Digital

  • Global Head of Customer Relationship Management

    5 days ago

    London, Greater London, United Kingdom Michael Page (UK) Full time

    About this opportunityWe are seeking a talented individual to take on the role of Global Head of CRM and Marketing Automation, joining a global FTSE 250 consultancy based in London. This is a fantastic opportunity to develop and execute a commercially focussed CRM Marketing Automation & Lifecycle Roadmap that aligns with the company's goals and objectives...

  • Head of Global Sales

    3 weeks ago

    London, Greater London, United Kingdom Global Holdings Management Group (UK) Limited Full time

    Job Title: Head of Global SalesLore Group is a leading international hospitality company with a diverse portfolio of award-winning properties across Europe and the United States. We deliver approachable and inspired spaces to our guests from around the world, with a focus on thoughtful design and interesting use of space.As a key member of our team, the Head...

  • Head of Global Sales

    3 weeks ago

    London, Greater London, United Kingdom Global Holdings Management Group (UK) Limited Full time

    Job Title: Head of Global SalesLore Group is a leading international hospitality company with a diverse portfolio of award-winning properties across Europe and the United States. We deliver approachable and inspired spaces to our guests from around the world, with a focus on thoughtful design and interesting use of space.As a key member of our team, the Head...

  • Head of Global Sales

    3 weeks ago

    London, Greater London, United Kingdom Global Holdings Management Group (UK) Limited Full time

    Job Title: Head of Global SalesLore Group is a leading international hospitality company that designs, transforms, manages, and operates hotel and food and drink concepts in notable cities across Europe and the United States. Our mission is to deliver approachable and inspired spaces to our guests from around the world, with a focus on thoughtful design and...

  • Head of Global Sales

    3 weeks ago

    London, Greater London, United Kingdom Global Holdings Management Group (UK) Limited Full time

    Job Title: Head of Global SalesLore Group is a leading international hospitality company that designs, transforms, manages, and operates hotel and food and drink concepts in notable cities across Europe and the United States. Our mission is to deliver approachable and inspired spaces to our guests from around the world, with a focus on thoughtful design and...

  • Head of Global Sales

    1 month ago

    London, Greater London, United Kingdom Global Holdings Management Group (UK) Limited Full time

    Job Title: Head of Global SalesLore Group is a leading international hospitality company with a portfolio of award-winning properties across Europe and the United States. We are seeking an experienced and results-driven Head of Global Sales to lead our global sales team and drive revenue growth across all allocated market segments.Key Responsibilities:Lead...

  • Head of Global Sales

    1 month ago

    London, Greater London, United Kingdom Global Holdings Management Group (UK) Limited Full time

    Job Title: Head of Global SalesLore Group is a leading international hospitality company with a portfolio of award-winning properties across Europe and the United States. We are seeking an experienced and results-driven Head of Global Sales to lead our global sales team and drive revenue growth across all allocated market segments.Key Responsibilities:Lead...

  • Global Head of Tax Finance

    5 days ago

    London, Greater London, United Kingdom Apollo Global Management, Inc. Full time

    Job SummaryApollo Global Management, Inc. is seeking a highly experienced tax professional to lead the remuneration and reward work for Apollo's international activities outside the U.S. This role will be based in London and will report to the London-based Head of International Tax.About the RoleThe successful candidate will have a strong grounding in UK tax...

  • Head of Global Communications

    1 month ago

    London, Greater London, United Kingdom Global Citizen Solutions Full time

    Job Title: Head of Public Relations and CommunicationsAbout the RoleWe are seeking an experienced and dynamic PR and Communications Director to lead our global communications strategy and propel our company into the global spotlight. The ideal candidate will have a proven track record of success in global PR strategy, high-profile media placements, and team...

  • Head of Global Communications

    1 month ago

    London, Greater London, United Kingdom Global Citizen Solutions Full time

    Job Title: Head of Public Relations and CommunicationsAbout the RoleWe are seeking an experienced and dynamic PR and Communications Director to lead our global communications strategy and propel our company into the global spotlight. The ideal candidate will have a proven track record of success in global PR strategy, high-profile media placements, and team...

  • Head of Global Communications

    3 weeks ago

    London, Greater London, United Kingdom Global Citizen Solutions Full time

    Job Title: Head of Public Relations and CommunicationsAbout the RoleWe are seeking an experienced and skilled PR and Communications Director to lead our global communications strategy. The ideal candidate will have a proven track record of success in global PR, a deep understanding of the mobility landscape, and a passion for storytelling and brand...

  • Head of Global Communications

    3 weeks ago

    London, Greater London, United Kingdom Global Citizen Solutions Full time

    Job Title: Head of Public Relations and CommunicationsAbout the RoleWe are seeking an experienced and skilled PR and Communications Director to lead our global communications strategy. The ideal candidate will have a proven track record of success in global PR, a deep understanding of the mobility landscape, and a passion for storytelling and brand...

  • Relationship Manager for Global Banks

    2 weeks ago

    London, Greater London, United Kingdom Mason Blake Full time

    A leading investment management firm is seeking a skilled Relationship Manager to join their team in London. The successful candidate will be responsible for managing and growing relationships with Global Banks, working closely with the Head of Financial Institutions.The ideal candidate will have experience in client service, relationship management, or...

  • Global Head of Customer Success

    4 weeks ago

    London, Greater London, United Kingdom BlueOptima Full time

    {"title": "Global Head of Customer Success", "description": "Job SummaryWe are seeking a highly experienced and skilled Global Head of Customer Success to lead our customer success team and drive customer satisfaction and retention. As a key member of our executive leadership team, you will be responsible for developing and executing a customer success...

  • Global Head of Customer Success

    4 weeks ago

    London, Greater London, United Kingdom BlueOptima Full time

    {"title": "Global Head of Customer Success", "description": "Job SummaryWe are seeking a highly experienced and skilled Global Head of Customer Success to lead our customer success team and drive customer satisfaction and retention. As a key member of our executive leadership team, you will be responsible for developing and executing a customer success...

  • Head of Customer Relationship Management

    3 weeks ago

    London, Greater London, United Kingdom Zachary Daniels Recruitment Full time

    Head of CRM & Loyalty Job DescriptionZachary Daniels Recruitment is partnering with a leading multi-channel retailer to find a talented Head of CRM & Loyalty to lead their customer relationship management strategy and drive business growth.Key Responsibilities:Lead CRM Strategy: Develop and implement comprehensive CRM strategies to improve customer...

  • Head of Customer Relationship Management

    3 weeks ago

    London, Greater London, United Kingdom Zachary Daniels Recruitment Full time

    Head of CRM & Loyalty Job DescriptionZachary Daniels Recruitment is partnering with a leading multi-channel retailer to find a talented Head of CRM & Loyalty to lead their customer relationship management strategy and drive business growth.Key Responsibilities:Lead CRM Strategy: Develop and implement comprehensive CRM strategies to improve customer...

  • Head of Customer Acquisition

    1 month ago

    London, Greater London, United Kingdom HEAD OFFICE Full time

    About the RoleWe are seeking a highly skilled and experienced professional to lead our customer acquisition efforts as the Head of Customer Acquisition. This is a key role within our organisation, responsible for developing and executing a comprehensive customer acquisition strategy aligned with our customer plan and overall brand and customer strategy.Key...

  • Head of Global Communications

    1 month ago

    London, Greater London, United Kingdom Global Citizen Solutions Full time

    Job Title: Head of Public Relations and CommunicationsAbout the RoleWe are seeking an experienced and skilled PR and Communications Director to lead our global communications strategy. The ideal candidate will have a proven track record of success in global PR, a deep understanding of the mobility landscape, and a passion for storytelling and brand...

  • Head of Global Communications

    1 month ago

    London, Greater London, United Kingdom Global Citizen Solutions Full time

    Job Title: Head of Public Relations and CommunicationsAbout the RoleWe are seeking an experienced and skilled PR and Communications Director to lead our global communications strategy. The ideal candidate will have a proven track record of success in global PR, a deep understanding of the mobility landscape, and a passion for storytelling and brand...

Global Head of Customer Relationship Management

2 months ago

London, Greater London, United Kingdom Michael Page Digital Full time
About the Role

As a key member of our global team, the Head of CRM will be responsible for developing and executing a commercially focused CRM marketing automation and lifecycle roadmap that aligns with our company's goals and objectives for customer engagement throughout onboarding, loyalty, retention, and reactivation.

Key Responsibilities
  • Develop and Execute CRM Roadmap: Create a comprehensive CRM marketing automation and lifecycle roadmap that drives customer engagement and revenue growth.
  • Lead a Dedicated Team: Manage a team of professionals to work through discovery phases of each agreed roadmap initiative, defining business case, user experience, core build requirements, assets, proof of concept, and global deployment.
  • Personalize Communication: Utilize customer data and segmentation techniques to personalize communication and marketing campaigns, ensuring relevance and effectiveness.
  • Oversee Customer Journey: Collaborate with cross-functional teams to ensure a seamless and consistent customer experience across all touchpoints.
  • Define Key Performance Metrics: Develop and monitor key performance metrics related to CRM effectiveness to ensure each element of the CRM program is globally consistent and optimized.
  • Ensure Compliance: Work with the compliance team to ensure adherence to global data and marketing regulations.
Requirements
  • Experience: 5+ years of experience in email marketing and/or CRM campaign implementation and management.
  • Skills: Superior project management skills, strategic thinking, understanding of marketing automation tools, working experience with Jira or other project management tools, working experience with Tableau, Power BI or other reporting tools, strong analytical skills, and ability to produce reports and provide strategic recommendations motivated by data.
What We Offer
  • Competitive Salary and Package
  • Flexible Working
  • Excellent Career Progression Opportunities
  • Globally Recognized DEI Business