Foreign Exchange Support Specialist

4 weeks ago


Sunderland, Sunderland, United Kingdom CastleView Group Full time
{"title": "Foreign Exchange Support Assistant", "description": "Job Summary

We are seeking a motivated and driven Foreign Exchange Support Assistant to join our team at CastleView Group. As a key member of our team, you will be responsible for providing exceptional customer service, supporting branches with day-to-day operations, and reviewing and processing currency orders.

Key Responsibilities
  • Provide exceptional customer service to clients and colleagues
  • Support branches with day-to-day operations, including answering telephone, responding to emails, and live chat
  • Review and process currency orders in a timely and accurate manner
  • Monitor stock levels of foreign currency and maintain sensible quantities
  • Participate in training and development opportunities to enhance skills and knowledge
  • Adhere to company policies and procedures, including health and safety
Requirements
  • Good accuracy and numerical skills
  • Excellent administration and organisational skills
  • Effective communication and customer service experience
  • Competent IT skills
  • Team Player
  • Problem Solving
What We Offer

We offer a competitive salary of £20,000 to £24,000 depending on experience, as well as all necessary training and development opportunities. If you are a motivated and driven individual looking to progress your career, please submit your up-to-date CV for consideration.

", "lang_code": "en"}

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