Foreign Exchange Support Specialist
4 weeks ago
We are seeking a motivated and driven Foreign Exchange Support Assistant to join our team at CastleView Group. As a key member of our team, you will be responsible for providing exceptional customer service, supporting branches with day-to-day operations, and reviewing and processing currency orders.
Key Responsibilities- Provide exceptional customer service to clients and colleagues
- Support branches with day-to-day operations, including answering telephone, responding to emails, and live chat
- Review and process currency orders in a timely and accurate manner
- Monitor stock levels of foreign currency and maintain sensible quantities
- Participate in training and development opportunities to enhance skills and knowledge
- Adhere to company policies and procedures, including health and safety
- Good accuracy and numerical skills
- Excellent administration and organisational skills
- Effective communication and customer service experience
- Competent IT skills
- Team Player
- Problem Solving
We offer a competitive salary of £20,000 to £24,000 depending on experience, as well as all necessary training and development opportunities. If you are a motivated and driven individual looking to progress your career, please submit your up-to-date CV for consideration.
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Sunderland, Sunderland, United Kingdom Hays Travel Full time{"h1": "Foreign Exchange Job Description", "p": "At Hays Travel, we are seeking a highly skilled and motivated individual to join our team as a Foreign Exchange Specialist. As a key member of our team, you will be responsible for ensuring the profitability of our foreign exchange bureau. Your exceptional customer service skills and ability to drive business...
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Sunderland, Sunderland, United Kingdom Hays Travel Full time{"h1": "Foreign Exchange Job Description", "p": "At Hays Travel, we are seeking a highly skilled and motivated individual to join our team as a Foreign Exchange Specialist. As a key member of our team, you will be responsible for ensuring the profitability of our foreign exchange bureau. Your exceptional customer service skills and ability to drive business...
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