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Technical Support Specialist

3 months ago

Leamington Spa, Warwickshire, United Kingdom Reed Technology Full time £35,000 - £40,000

Position: Technical Support Specialist
Salary Range:
£35,000 - £40,000

Work Arrangement:
Office-based, Full-time with flexible working options.

Overview:

We are pleased to present an opportunity for a proficient Technical Support Specialist to become a vital member of our dynamic team.

The ideal candidate will possess expertise in Microsoft Azure Cloud and Infrastructure, contributing significantly to the effective functioning of diverse IT systems.


Key Responsibilities:
  • Oversee and resolve issues related to Microsoft Azure Cloud services.
  • Administer Windows servers, Domain Controllers, and Active Directory.
  • Manage and troubleshoot TCP/IP, DNS, and general networking challenges.
  • Monitor and optimize shared drives for peak performance.
  • Provide technical assistance to end-users, addressing hardware and software concerns.
  • Ensure hardware reliability and operational uptime in server environments.
  • Work with access control systems to maintain server room security.

Essential Skills & Qualifications:
Microsoft Certification:
Azure Fundamentals (AZ-900) or equivalent.
Microsoft Certification:
Azure Administrator Associate (AZ-104) or higher is preferred.
Comprehensive understanding of Azure services, including Azure Virtual Machines, Azure Storage, Azure Networking, and Azure Security.
Strong analytical and problem-solving capabilities.
Demonstrated experience in technical support or a similar capacity, with an emphasis on Azure cloud services.

Employee Benefits:
Competitive salary range of £35,000 to £40,000.
Opportunity to thrive in a supportive and people-focused culture.
Acknowledgment of individual contributions to the organization.