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Billing and Credit Control Specialist

2 months ago

Bamber Bridge, Lancashire, United Kingdom Forbes Solicitors Full time
About the Role

We are seeking a highly skilled and experienced Billing and Credit Control Assistant to join our Finance Team at Forbes Solicitors. This is a full-time role working 36.25 hours per week, Monday to Friday.

Key Responsibilities
  • Deliver successful outcomes in financial processes, transactions, and activities, ensuring accurate accounts receivable function for the Firm.
  • Complete day-to-day billing activities, including issuing bills and credit notes in a timely manner, while meeting client requirements, compliance, and regulatory standards.
  • Produce statements and chase overdue invoices in line with the firm's policy and agreed client payment terms.
  • Communicate and collaborate with fee earners across the Firm to raise and collect accurate and timely invoices, providing guidance on financial information and technical difficulties.
  • Develop strong relationships with clients through regular communication regarding financial statements, invoices, and client accounts.
  • Establish effective working relationships to ensure smooth and collaborative running of the billing and collections process with internal and external clients.
  • Accurately reconcile and balance payments received.
  • Identify, resolve, and escalate client account queries, discrepancies, and concerns, liaising with clients and fee earners to resolve billing queries.
  • Continually review and suggest efficiencies to be implemented and new practices to be initiated within the department.
  • Exercise integrity and confidentiality in financial reporting, complying with financial standards, policies, and client requirements.
  • Maintain detailed and accurate records, updating all relevant systems and records as required.
About Us

Forbes Solicitors is a leading law firm offering a wide range of legal services to individuals, commercial clients, and specialist sectors. We have offices across the North, with our roots firmly based in Lancashire. Our clients value our genuine and practical advice, provided through a collaborative and professional approach.

Our Values

We are committed to our values, which include excellence, engagement, being a real person, fairness, and a one-team ethic. We strive to maintain a workforce that reflects the local community and supports equal opportunities.

Benefits
  • Competitive Salary;
  • 25 days annual leave, plus bank holidays;
  • Annual Leave Purchase Scheme (Subject to T&Cs);
  • A day off for Celebration Leave;
  • Discretionary Bonus Scheme;
  • Ongoing Training and Development;
  • Progression Opportunities;
  • Company Pension;
  • Service Awards;
  • Health Care Benefits (Health Cash Back Plan and Mental Health Counselling Services);
  • Other Employee Discounts;
  • Recruitment and Legal Department Referrals (Subject to T&C's);
  • Annual Events.