Sales Team Member

1 month ago


Trafford Park, United Kingdom The Independent Recruiter Hub Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our sales team. As a key member of our team, you will be responsible for handling customer inquiries, providing exceptional service, and driving sales growth.

Key Responsibilities
  • Handle customer needs and resolve issues in a timely and professional manner
  • Pull quotes together for B2C customers and respond to customer feedback
  • Answer phone calls, divert as necessary, and escalate complaints to senior managers
  • Provide excellent customer service and maintain a positive attitude
  • Work collaboratively with the trade counter team to resolve customer delivery issues
  • Assist with customer collections and returns, and arrange international shipments
  • Support account managers with processing POs and creating quotes
Requirements
  • 1+ years of experience in a customer-facing or administration role
  • Excellent communication and interpersonal skills
  • High degree of multi-tasking and time management capability
  • Ability to prioritize tasks and work in a fast-paced environment
What We Offer

We offer a dynamic and supportive work environment, opportunities for career growth and development, and a competitive salary and benefits package.



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