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Sales Support Professional
2 months ago
We are seeking a highly organized and customer-focused Sales Support professional to join our dynamic sales team. As a key member of our team, you will play a vital role in managing daily activities, maintaining accurate records, and providing exceptional customer service.
Key Responsibilities:- Work closely with the sales team to ensure seamless day-to-day operations and maintain up-to-date records.
- Prepare and send quotes to customers in a timely manner.
- Respond to customer inquiries via phone, email, and social media channels.
- Process customer orders at the Click and Collect counter.
- Collaborate with other departments to resolve issues and provide feedback.
- Analyze and report on sales data to inform business decisions.
- 1+ years of experience in a customer-facing or administrative role.
- Excellent organizational skills with a keen attention to detail.
- Strong communication and interpersonal skills to build rapport with customers and colleagues.
- Ability to collect and analyze data, creating reports and spreadsheets as needed.
- High level of multitasking and time management capability to prioritize tasks effectively.