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Facilities Maintenance Technician

3 months ago

Manchester, United Kingdom Downing Full time
Job Overview

Facilities Maintenance Technician

Location: Manchester

Employment Type: Full-Time

Contract Type: Permanent

At Downing, we pride ourselves on creating sustainable living environments that feature beautifully landscaped areas and exclusive amenities for our residents. Our commitment is to provide exceptional living experiences through dedicated maintenance and support services.

As a Facilities Maintenance Technician, your primary role will be to ensure that our residents receive top-notch service by executing a proactive and efficient maintenance program. You will address maintenance requests and repairs promptly, ensuring a high standard of living for all residents.

Key Responsibilities

  • Perform high-quality repair and maintenance tasks, including plumbing, carpentry, electrical work, painting, and decorating, while overseeing any subcontracted work.
  • Complete and resolve reactive maintenance tasks efficiently and to a consistently high standard.
  • Maintain a clean and well-maintained environment for all residents.
  • Address health and safety issues promptly and effectively.
  • Manage all maintenance and health and safety documentation.
  • Conduct Planned Preventative Maintenance (PPM) checks, such as emergency lighting and fire alarms.
  • Assist with daily health and safety inspections.
  • Support risk assessment processes and monitor compliance.
  • Report any health, safety, welfare, or security concerns to the Line Manager.
  • Carry out redecorating and repair work in both private apartments and communal areas.
  • Identify and communicate potential future maintenance needs.
  • Complete all necessary paperwork and procedures in accordance with company policies.
  • Supervise contractors while they are on-site.
  • Conduct building audits focusing on health, safety, and compliance.
  • Assist with periodic inspections and maintenance tasks related to tenancy endings.
  • Prepare apartments for new occupants.
  • Contribute to capital expenditure improvement projects and schedules.
  • Respond effectively to emergencies or urgent maintenance issues as they arise and participate in the maintenance call-out system.
  • Meet and manage Key Performance Indicators (KPIs) as established by the line manager.
  • Collaborate closely with the management team to prepare amenity spaces for events.

Required Skills and Attributes

  • Experience in domestic electrical, plumbing, or general maintenance is preferred.
  • Relevant qualifications in plumbing, carpentry, or electrical systems are advantageous.
  • Strong understanding of health and safety regulations and their implications.
  • Experience in building mobilization is a plus.
  • Excellent organizational skills with the ability to prioritize tasks and work under pressure.
  • Commitment to meeting deadlines while ensuring quality outcomes.
  • A collaborative team player who supports colleagues and contributes ideas.
  • Attention to detail and ownership of all assigned tasks.
  • Professional demeanor with strong communication skills.
  • Exceptional customer service abilities.
  • Fluency in written and spoken English, with cultural awareness and adaptability in communication style.

Working Hours

  • 40 hours per week
  • Work Schedule: Monday to Friday, with one Saturday every five weeks on a rota basis
  • Working Hours: Between 8:00 AM and 7:00 PM

Employee Benefits

  • Competitive salary package
  • 25 days of annual leave, in addition to public holidays
  • Paid overtime opportunities
  • Company pension plan
  • Life insurance coverage
  • Employee assistance program