Store Operations Manager

3 weeks ago


Canterbury, Kent, United Kingdom Heals Full time
About the Role

We are seeking a highly skilled and experienced supervisor to lead our Heal's Concession in Fenwick, Canterbury. As a key member of our team, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining exceptional store standards.

Key Responsibilities
  • Plan and execute visual merchandising displays to drive sales and customer engagement
  • Lead and motivate a high-performing team to achieve sales targets and customer service excellence
  • Monitor and control stock levels, inventory, and administration to ensure efficient store operations
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Collaborate with the store management team to achieve business objectives and goals
Requirements

To be successful in this role, you will need:

  • At least 2 years of supervisory experience in a retail environment, preferably in furniture sales
  • Excellent communication, organisation, and time management skills
  • A proven track record of driving sales growth and improving customer satisfaction
  • Strong leadership and team management skills
  • A passion for delivering exceptional customer service
About Heal's

Heal's is a leading furniture retailer with a rich history of innovation and design excellence. We are committed to providing our customers with an exceptional shopping experience and are seeking a talented supervisor to join our team.



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