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Commercial Mortgage Administrator
2 months ago
Job Summary:
We are seeking a highly skilled Commercial Mortgage Administrator to join our team at a successful Directly Authorised Independent Mortgage Brokerage. The ideal candidate will have experience in mortgage administration, excellent communication skills, and a strong understanding of mortgage products and online portals.
Key Responsibilities:
- Keying mortgage applications into various lenders' systems, including commercial mortgage, bridging finance, and development finance cases.
- Providing administrative support to brokers, ensuring seamless communication with clients, lenders, and solicitors.
- Managing client service experiences through to completion, including gathering original documents and uploading them onto the system within compliance timescales.
- Ensuring all work meets FCA compliance standards and maintaining accurate records in the CRM system.
- Assisting the team with other duties as reasonably requested.
Requirements:
- Mortgage administration experience, preferably in the independent market, with knowledge of multiple lenders' mortgage products and online portals.
- Excellent English written skills and telephone manner, with experience in dealing with diverse client backgrounds.
- Technical ability and confidence with mortgage and protection terminology.
- Ability to demonstrate initiative, time management, and prioritization skills to complete cases efficiently.
- Desire to progress in a professional and growing business.
What We Offer:
A competitive basic salary of up to £32,000, negotiable based on skill-set and role experience. A pension scheme, plus benefits including a bonus scheme based on the business' performance, and a company Christmas bonus worth £2,000 each year. This role offers a possible annual OTE of up to £40,400.
