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Cyber Claims Specialist

2 months ago


London, Greater London, United Kingdom CFC Full time
About the Role

CFC is seeking a highly skilled Cyber Claims Adjuster to join our team. As a key member of our Claims and Incident Response team, you will be responsible for handling cyber and technology claims on behalf of our capacity providers.

Key Responsibilities:

  • Proactively handle cyber and technology claims from first notification of loss to settlement within the scope of CFC's delegated authorities.
  • Foster strong relationships with policyholders, brokers, underwriters, and capacity providers to deliver excellent customer service.
  • Work closely with a panel of response vendors during claims incidents to ensure a prompt and accurate response.
  • Identify and pursue relevant third-party recoveries and seek to reduce claims leakage.
  • Provide feedback on claims issues and trends to underwriters and contribute to the development of CFC's products and wordings.

About You:

  • You have experience dealing with external stakeholders in a customer service or consultancy environment.
  • You can prioritize tasks effectively, identifying deadlines such as those stipulated within lawsuits, demand letters, and addressing claims queries.
  • You have the capability to manage the work involved in cyber incidents and/or forensic investigations.

Core Values:

  • We show up each day ready to take on the world, driven by our passion and intensity.
  • We challenge everything, questioning the status quo and striving to make things better.
  • We have fun, be good, and treat everyone with respect and kindness.