Beauty Department Manager

6 days ago


Leeds, Leeds, United Kingdom Frasers Group Full time

About the Role

We're seeking an experienced Department Manager to lead our Beauty and Accessories teams in our new Flagship store in Leeds. As a key member of our retail management team, you'll be responsible for delivering exceptional customer experiences and driving sales growth.

Key Responsibilities

  • Lead a large and diverse team of sales advisors, beauty experts, and brand managers in a fast-paced environment.
  • Develop and maintain a deep understanding of luxury beauty products and trends.
  • Provide personalized customer service and drive sales growth through effective product knowledge and expertise.
  • Collaborate with the store management team to achieve sales targets and KPIs.
  • Proactively engage with clients to develop customer loyalty and retention.
  • Support with stock counts, visual merchandising, and other operational duties.
  • Lead by example to support and coach the Beauty Ambassadors.

Requirements

  • Experience working with large teams in a fast-paced retail environment.
  • Luxury beauty experience is essential.
  • Outstanding communication skills and ability to build relationships with internal and external stakeholders.
  • Proven background in a retail management role.
  • Ability to work retail hours, including days, nights, weekends, and special events.

About Us

Frasers Group is a leading retail company that's reimagining the industry. We're passionate about delivering exceptional customer experiences and driving sales growth through innovation and excellence.



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