Director of Business Process Optimization
2 days ago
ACT London is seeking an experienced Associate Director to lead our Business Process Optimization (BPO) services team. As a key member of our leadership team, you will be responsible for managing and developing a portfolio of clients, providing high-quality financial services, and driving business growth.
Key Responsibilities:- Manage and develop a portfolio of clients, including preparing financial statements, VAT and tax returns, and consolidated financial statements.
- Provide support to and liaise with interdepartmental heads, including personal tax, payroll, private client/multi-family office advisory, and audit.
- Develop, mentor, and manage onshore and offshore teams to provide effective and efficient BPO services.
- Regularly review work for quality and compliance.
- Lead on developing excellent client service and relationships with clients.
- Awareness of clients' affairs and opportunities to provide value-added services.
- Build knowledge and awareness of all aspects of the firm's service to identify opportunities to up-sell and cross-sell services to clients.
- Respond quickly to and anticipate client requests/needs, keeping clients informed of progress and maintaining regular contact.
- Ensure adherence to the firm's quality control procedures.
- Identify risk and technical matters, exercising judgment within agreed parameters.
- Provide overall compliance and technical support on client matters.
- Manage WIP and Billing process.
- At least 15 years' experience in a BIG4 Accountancy firm, with most recent experience in BPO services.
- Extensive multi-disciplinary management accounting knowledge, corporation tax, FCA, and other regulatory reporting experience.
- Fluent English and at least one major European language, preferably Italian.
- Excellent working knowledge of Microsoft Office Suite, Onesource Tax, Sage Tax, and IRIS Business Tax.
- Excellent working knowledge of IRIS, SAGE, SAP, and XERO accounting packages.
- Project management experience.
- Refined interpersonal skills, with the ability to form good working relationships with key clients, investors, and other parties.
This is an office-based role, and we are looking for an immediate start. If you are a motivated and experienced professional looking to take on a challenging leadership role, please apply.
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Director of Business Process Optimization
4 days ago
London, Greater London, United Kingdom ACT London Full timeJob Title: Associate Director of BPO ServicesACT London is seeking an experienced Associate Director to lead our Business Process Optimization (BPO) services team. As a key member of our leadership team, you will be responsible for managing and developing a portfolio of clients, including preparing financial statements, VAT and tax returns, consolidated...
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Director of Business Process Optimization
4 days ago
London, Greater London, United Kingdom ACT London Full timeJob Title: Associate Director of BPO ServicesACT London is seeking an experienced Associate Director to lead our Business Process Optimization (BPO) services team. As a key member of our leadership team, you will be responsible for managing and developing a portfolio of clients, including preparing financial statements, VAT and tax returns, consolidated...
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London, Greater London, United Kingdom ACT London Full time{"title": "Associate Director of BPO Services", "description": "About the RoleACT London is seeking an experienced Associate Director to lead our Business Process Optimization (BPO) services team in our Mayfair office. As a key member of our leadership team, you will be responsible for managing and developing a portfolio of clients, including preparing...
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