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Credit Controller Manager
2 months ago
At Metro Bank Plc, we value our colleagues and strive to create a diverse and inclusive workplace. We believe in finding the best person for the job and offer hybrid working arrangements to balance work and home life.
Key Responsibilities:- Lead a team of Credit Controllers, ensuring they demonstrate excellent behaviours and meet team goals to support overall team performance.
- Analyse statistics to identify strengths and gaps in ledger and team performance, presenting findings to the Head of Operations.
- Liaise with internal stakeholders to support service delivery and risk management.
- Identify process improvements by analysing needs, planning, training, and delivery.
- Assist in researching new technology to enhance efficiency in all areas.
We are a bank, and risk management is essential. We look for individuals who take responsibility, prioritize customer and colleague well-being, and can address concerns.
Requirements:- Previous leadership and Credit Control experience.
- Strong understanding of Invoice Finance, with specific experience preferred.
- Effective leadership skills to drive performance and improve colleague engagement.
- Understanding of associated risks and their impact on stakeholders.
We offer a competitive salary, discretionary annual bonus, and a range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and colleague discounts. We also provide training and internal opportunities for career progression.
