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Sales and Events Coordinator

2 months ago

Edinburgh, United Kingdom W Edinburgh Full time
About the Role

We are seeking a highly organized and detail-oriented Group & Event Sales Executive to join our team at W Edinburgh. As a key member of our sales management team, you will play a vital role in driving revenue growth and delivering exceptional service to our guests.

Key Responsibilities
  • Prepare and manage banquet event orders and group resumes
  • Enter and maintain guest information in our hotel management system
  • Maintain and update the function space diary to ensure seamless event planning
  • Communicate with guests through various channels to ensure their needs are met
  • Conduct hotel show rounds with prospective and current clients to showcase our facilities and services
  • Establish and maintain positive relationships with clients to drive repeat business and referrals
  • Liaise with our revenue team to obtain bedroom rate quotes and negotiate contracts
  • Collaborate with our operational beverage and food teams to ensure guest requests are met and exceeded
Requirements
  • Ability to build and maintain strong relationships with key stakeholders
  • Strong organizational and multi-tasking skills to manage multiple events and clients
  • Sophisticated communication skills, both written and verbal, to effectively communicate with guests and colleagues
  • Previous experience working in the five-star, luxury hotel and/or events market
  • A positive mindset and a genuine passion for delivering exceptional service
About W Edinburgh

W Edinburgh brings bold architecture and a vibrant lifestyle offering to the Scottish capital. Our 12-storey structure is the centrepiece of Nuveen Real Estate's Edinburgh St James Quarter, incorporating retail, leisure, and entertainment facilities along with residential apartments.

Our hotel features 244 stylish guestrooms, including 45 suites, and offers a range of amenities, including a rooftop bar and outdoor terraces, a W Lounge, a restaurant collaboration with SUSHISAMBA, a FIT workout facility, and an AWAY spa.

We are committed to providing our guests with a unique and memorable experience, and we are seeking a Group & Event Sales Executive who shares our passion for delivering exceptional service and driving revenue growth.