Marina Operations Supervisor
3 weeks ago
We are seeking a dynamic leader for the role of Marina Operations Supervisor . The ideal candidate will possess significant experience in plant operations and lifting, although prior experience in the marina industry is not a prerequisite. A strong foundation in health and safety regulations, including ISOH certifications, is essential, along with a dedication to delivering outstanding service to a dedicated clientele.
Key Responsibilities:
- Oversee the daily management of the marina and dry stack services, ensuring smooth and efficient lifting operations while maintaining high standards of customer satisfaction.
- Take charge of the financial health of the marina operations, ensuring effective and profitable management practices.
- Conduct all necessary daily, weekly, and monthly inspections in accordance with company protocols, ensuring timely reporting and resolution of any issues.
- Ensure compliance with all legal, health, safety, and company policies, including financial regulations.
- Manage all administrative tasks related to marina operations, ensuring accurate record-keeping.
- Assist in the lifting of vessels within the marina and dry stack facilities as needed.
- Facilitate weekly team meetings, conduct performance reviews, and manage ongoing staff development.
- Recruit and select staff to ensure a team of customer-oriented, adaptable, and professional individuals, while also handling any necessary disciplinary actions.
- Mentor staff to enhance customer satisfaction and continuously improve the overall customer experience.
- Develop marina budgets and pricing strategies, accurately forecasting site activity and creating promotional offers to achieve revenue goals.
AMRT1_UKCT
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