Service Delivery Manager

6 days ago


Burnley, Lancashire, United Kingdom Voyage Care Ltd Full time
Job Overview

Voyage Care Ltd is seeking a highly skilled Registered Service Manager to join our team in Burnley. As a key member of our operations team, you will be responsible for ensuring the delivery of high-quality services to our clients.

Key Responsibilities:

  • Lead and manage a team of service staff to deliver excellent care and support to our clients.
  • Develop and implement service improvement plans to enhance the quality of our services.
  • Collaborate with other departments to ensure seamless service delivery and excellent customer experience.
  • Monitor and report on service performance, identifying areas for improvement and implementing changes as needed.

What We Offer:

  • A competitive salary of £32,000.
  • A comprehensive benefits package, including access to a 24/7 doctor line and cash plans for colleagues.
  • Opportunities for professional development and career growth.

Requirements:

  • Registered with the relevant professional body.
  • Proven experience in a service management role.
  • Excellent leadership and communication skills.


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