Shift Leader
3 weeks ago
Join Our Leadership Team as a Shift Leader
About the Role
We are seeking a highly skilled and experienced Shift Leader to join our leadership team at Hall & Woodhouse Brewery & Managed Careers. As a Shift Leader, you will be responsible for ensuring the smooth operation of our pub, providing exceptional customer service, and leading a team of staff to deliver outstanding results.
Key Responsibilities
- Lead a team of staff to deliver excellent customer service and achieve sales targets
- Manage the day-to-day operations of the pub, including opening and closing procedures, security, and safety protocols
- Develop and implement strategies to improve customer satisfaction and loyalty
- Monitor and control costs, including labor, inventory, and supplies
- Collaborate with the General Manager to develop and implement business plans and objectives
- Provide coaching and training to staff to improve their skills and performance
- Ensure compliance with company policies and procedures, including health and safety, and food safety regulations
Requirements
- Previous supervisory experience in a fast-paced, customer-facing environment
- Excellent communication and leadership skills
- Ability to work effectively in a team and build strong relationships with colleagues and customers
- Strong problem-solving and analytical skills
- Ability to work flexible hours, including evenings and weekends
- Knowledge of hospitality operations and management principles
What We Offer
- A competitive salary and benefits package
- Opportunities for career development and progression
- A fun and supportive work environment
- Excellent training and development programs
- A chance to work with a leading brewery and pub company
How to Apply
If you are a motivated and experienced leader looking for a new challenge, please submit your application, including your CV and a cover letter, to us.
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