Senior Care Coordinator

3 weeks ago


Metropolitan Borough of Kirklees, United Kingdom Home Instead Full time

Job Overview

We are excited to announce an opportunity for a dedicated and experienced Care Manager with a robust background in caregiving and a commitment to delivering exceptional care to become a vital part of our innovative care team.

As the Care Manager, your primary responsibility will be to oversee the establishment, expansion, and enhancement of our home care services, ensuring that we provide outstanding care quality. This role encompasses the effective management of business operations, quality assurance, client needs assessment, and the daily oversight of our staff and Care Professionals.

In this dynamic and rewarding position, your responsibilities will include:

Collaborating closely with leadership to facilitate the setup, growth, and enhancement of a premier private home care service for seniors in the community. Engaging with the local community to promote awareness of our services. Upholding the highest standards of care and service delivery. Recruiting and mentoring Care Professionals. Managing new client inquiries and coordinating staff schedules. Developing care plans and conducting risk assessments to ensure compliance with relevant regulations. Leading a team to guarantee exceptional service delivery and effective workload management. Implementing quality control systems and conducting quality assurance visits for clients. Continuously assessing and refining our processes to ensure optimal service delivery. Addressing complaints and incidents, conducting investigations related to service quality, and using findings to drive improvements. Fostering a positive organizational culture aligned with our core values.

Required Qualifications

To excel in this role, you should possess:

Extensive experience in care provision, complemented by strong customer service and team management skills. A solid understanding of business operations. Proficient influencing and relationship-building abilities. A proven track record of achieving business growth objectives. Excellent organizational and planning capabilities. The motivation and initiative to expand our care services. The ability to work independently and accurately under pressure. Flexibility to meet business demands, including participation in an on-call rotation. A minimum qualification of NVQ Level 3 in Health & Social Care, with a willingness to pursue NVQ Level 5.

Due to the nature of the role, which may involve supporting team members in emergency situations and conducting client assessments in the community, a valid driving license and access to a vehicle are essential.

Additional Benefits

We offer a competitive salary range of £32,500 - £35,000 per annum, based on experience, along with:

Opportunities for career advancement. A rewards program and social events for Care Professionals. Access to an employee support line. Online discounts portal. Provision of a laptop and work mobile phone. Holiday entitlement of 25 days plus 8 statutory bank holidays (33 days total).

This position is crucial in ensuring our clients receive the highest quality of care, making a significant impact on the lives of the elderly we serve. We are committed to fostering a diverse workforce that reflects the communities we operate in, and we uphold a strong commitment to safeguarding and promoting the welfare of adults.

This role is subject to enhanced DBS disclosure.


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