Operations Technical Lead

6 days ago


Reading, Reading, United Kingdom idibu Full time

**Job Summary**

Thames Water is seeking a highly skilled Technical Lead to support the field operations and work closely with teams in the operational control centre. This role will be the 'go to' in the shift team for day-to-day escalations and will be empowered to prioritize activity with the Logistics Operational Control Centre and Logistics Delivery team.

Key Responsibilities:

  • Build strong relationships with equivalent shift leadership roles in the operational control centre to ensure excellent response, i.e. Clean, waste, customer and incident management teams.
  • Develop knowledge of waste pumping sites and fundamental principles of operation.
  • Gain basic knowledge of temporary pump operation and use in waste network and waste pumping operations.
  • Responsible in-incident to ensure incident data is captured by the LOCC team (Priority Service Register customer data, Bottled water delivery, tanker loads).
  • Develop knowledge of Waste networks, management, challenge and risk.
  • Gain basic knowledge of pump operation and use in WNS and SPS.
  • Develop knowledge of Clean network assets and management and mitigation for support of clean tankers and other supply interruption support options.
  • Waste Treatment incident support.

Requirements:

  • Waste and/or Clean field operational experience is desirable.
  • Logistics field operational experience Leading operational delivery.
  • Ability to handle and analyze critical data.
  • Field or control operational experience.
  • Driving license is desirable but not essential.

What We Offer:

  • Competitive salary between £40,000 - £44,000 per annum.
  • Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution.
  • Personal Medical Assessments – Open to all once a year.
  • Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.


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