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Customer Service Project Coordinator

2 months ago

Wetherby, Leeds, United Kingdom Extension Recruitment Ltd Full time

**Job Summary**

Extension Recruitment Ltd is seeking a highly skilled Customer Service Coordinator to join their esteemed Project Management team. As a key player in this role, you will be at the forefront of new business initiatives and intercompany trading support, while also providing crucial account and administrative assistance to major customers.

**Key Responsibilities**

  • Manage all questions and queries from customers and Account Managers, collate information, and solve problems and issues.
  • Coordinate actions and liaise with other departments (Production, Design, Studio, Finance, etc.) to meet customer deadlines.
  • Support existing and new business customers' accounts and provide cover during holiday periods within the team.

**Requirements**

  • Ability to remain calm under pressure, managing multiple tasks, prioritizing, and meeting targets.
  • Excellent oral and written communication skills with a high level of numeracy.
  • Ability to work as part of a team and on your own initiative.
  • Excellent attention to detail and high work ethic.
  • Proficient in using Microsoft Office products such as Excel, Word, Outlook, etc.

**About the Company**

Extension Recruitment Ltd is a reputable recruitment agency committed to supporting their employees' growth and development, offering unparalleled opportunities for career progression. With a wealth of options, your potential here is limitless.

**What We Offer**

  • Attractive salary with bonus.
  • Contributory pension scheme.
  • Training & development.
  • Employee Assistance - 24/7 free & confidential support to both you and your family.