Administrative Support Specialist

2 months ago


StokeonTrent, Stoke-on-Trent, United Kingdom University Hospital of North Midlands NHS Trust Full time

About the Role

The University Hospital of North Midlands NHS Trust is seeking a highly skilled and motivated individual to fill the position of Administrative Support Specialist. This role will be based at our Royal Stoke site and will play a crucial part in ensuring the smooth operation of our outpatient clinics.

Main Responsibilities

  • Provide administrative support to the Clinic Administration teams, ensuring that outpatient clinics are fully utilized and patients are allocated an appointment within NHS national targets.
  • Assist with incoming calls to the Appointments Call Centre, providing routine information and communicating with patients, relatives, and external and internal bodies.
  • Deal with enquiries where there may be barriers to understanding, communicating tactfully and persuasively.
  • Work closely with the Outpatient department to develop a wide knowledge of specialties, promoting effective communication and ensuring the achievement of Trust and Divisional objectives.
  • Communicate closely with system administrators on a daily basis, updating them on any slot issues, patient queries, and ensuring feedback is given on any work allocated.

About Us

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country, serving around three million people. We are proud to be a specialist centre for major trauma and are committed to providing high-quality care to our patients. We value our employees and offer a range of development packages to ensure everyone has the opportunity to fulfill their potential.

Requirements

  • Grade C's and above in Maths and English or equivalent experience.
  • Previous NHS experience is desirable.
  • Varied knowledge of IT skills is essential.
  • Customer care service skills are desirable.


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Hays Specialist Recruitment Limited Full time

    Job Summary:We are seeking a highly organized and detail-oriented Senior Administrator to join our team at Hays Specialist Recruitment Limited. As a key member of our operations team, you will be responsible for maintaining customer databases, responding to internal and external queries, and supporting vehicle ordering for customers.Key...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Adecco Full time

    Job Summary:Adecco is seeking a highly skilled and detail-oriented Administrative Support Specialist to join our team on a temporary basis. As an Administrative Support Specialist, you will provide efficient administrative support to our team, handle incoming queries, maintain accurate records, and collaborate effectively with colleagues to ensure seamless...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Adecco Full time

    Job Summary:Adecco is seeking a highly skilled and detail-oriented Administrative Support Specialist to join our team on a temporary basis. As an Administrative Support Specialist, you will provide efficient administrative support to our team, handle incoming queries, maintain accurate records, and collaborate effectively with colleagues to ensure seamless...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are looking for an Administrative Support Specialist to join our team in Stoke-on-Trent. As an Administrative Support Specialist, you will provide administrative support to our team, ensuring smooth day-to-day operations and effective communication within the company.Key Responsibilities:Handle incoming correspondence and maintain office supplies and...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Teaching Personnel Full time

    Job Title: Administrative Support SpecialistJob Type: PermanentLocation: Stoke on TrentJob Description:We are seeking an efficient and professional administrative support specialist to join our team at Teaching Personnel. As an administrative support specialist, you will provide overall administrative support to the SENDCo and clinical team, including...

  • School Administrator

    3 weeks ago


    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Hays Specialist Recruitment Limited Full time

    Administrative Support SpecialistWe are seeking a highly organized and efficient Administrative Support Specialist to join our team. This long-term role involves a variety of administrative tasks to support the smooth operation of our school.Main Responsibilities:Manage phone calls and messages in a timely and professional mannerCompose and type letters and...

  • School Administrator

    3 weeks ago


    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Hays Specialist Recruitment Limited Full time

    Administrative Support SpecialistWe are seeking a highly organized and efficient Administrative Support Specialist to join our team. This long-term role involves a variety of administrative tasks to support the smooth operation of our school.Main Responsibilities:Manage phone calls and messages in a timely and professional mannerCompose and type letters and...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom University Hospital of North Midlands NHS Trust Full time

    About the RoleWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at University Hospitals of North Midlands NHS Trust. As an Administrative Support Specialist, you will play a vital role in ensuring the smooth operation of our outpatient services.Key ResponsibilitiesProvide administrative support to the...

  • School Administrator

    3 weeks ago


    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Hays Specialist Recruitment Limited Full time

    {"h1": "School Administrator Role", "p": "We are seeking a dedicated and efficient Schools Administrator to support the smooth operation of our school. This long-term role involves a variety of administrative tasks, including handling phone calls, composing letters, managing filing and photocopying tasks, interacting with parents and pupils, and tracking...

  • School Administrator

    3 weeks ago


    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Hays Specialist Recruitment Limited Full time

    {"h1": "School Administrator Role", "p": "We are seeking a dedicated and efficient Schools Administrator to support the smooth operation of our school. This long-term role involves a variety of administrative tasks, including handling phone calls, composing letters, managing filing and photocopying tasks, interacting with parents and pupils, and tracking...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Brook Street NMR Full time

    Administrative Support RoleWe are seeking a highly organized and detail-oriented individual to join our team as an Administrative Support Specialist. This role will provide administrative support to the Asylum Operations department, ensuring the smooth progression of asylum cases.Key Responsibilities:Provide administrative support by logging and actioning...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Brook Street NMR Full time

    Administrative Support RoleWe are seeking a highly organized and detail-oriented individual to join our team as an Administrative Support Specialist. This role will provide administrative support to the Asylum Operations department, ensuring the smooth progression of asylum cases.Key Responsibilities:Provide administrative support by logging and actioning...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Peel L & P Group Management Ltd Full time

    Job SummaryWe are seeking an experienced Administrative Support Specialist to join our team at Peel L & P Group Management Ltd. As an Administrative Support Specialist, you will play a critical role in supporting the internal operations management function, ensuring the smooth day-to-day running of our business.Key ResponsibilitiesProvide administrative...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Adecco UK Limited Full time

    Administrative Support OpportunityWe are seeking a highly organized and efficient Administrator to join our client's team within the Utilities industry. As an Administrative Support Specialist, you will provide exceptional support to the team, ensuring seamless day-to-day operations.Key Responsibilities:Provide administrative support to the team, ensuring...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Adecco UK Limited Full time

    Administrative Support OpportunityWe are seeking a highly organized and efficient Administrator to join our client's team within the Utilities industry. As an Administrative Support Specialist, you will provide exceptional support to the team, ensuring seamless day-to-day operations.Key Responsibilities:Provide administrative support to the team, ensuring...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom University Hospital of North Midlands NHS Trust Full time

    About the RoleWe are seeking a highly organized and detail-oriented individual to join our team as an Administrative Support Specialist. This role will provide administrative support to our clinical teams, ensuring the smooth operation of our outpatient clinics.Key ResponsibilitiesProvide administrative support to clinical teams, including scheduling...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom University Hospital of North Midlands NHS Trust Full time

    About the RoleWe are seeking a highly organized and detail-oriented individual to join our team as an Administrative Support Specialist. This role will provide administrative support to our clinical teams, ensuring the smooth operation of our outpatient clinics.Key ResponsibilitiesProvide administrative support to clinical teams, including scheduling...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom North Staffordshire Combined Healthcare Trust Full time

    About the RoleWe are seeking a highly organized and skilled Administrative Support Specialist to join our team at North Staffordshire Combined Healthcare Trust. As a key member of our team, you will be responsible for prioritizing workload, organizing self and others, and utilizing the electronic Patient Record System.Main ResponsibilitiesPrioritize workload...

  • School Administrator

    3 weeks ago


    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Hays Specialist Recruitment Limited Full time

    Job Title: Schools AdministratorLocation: Stoke-on-Trent and Newcastle-under-LymePosition Type: Long-termSalary: £12.50 per hourWorking Hours: 8:30am - 4:30pm, Monday to FridayBenefits: Weekly payJob Description:We are seeking a dedicated and efficient Schools Administrator to support the smooth operation of our school. The successful candidate will be...

  • School Administrator

    3 weeks ago


    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Hays Specialist Recruitment Limited Full time

    Job Title: Schools AdministratorLocation: Stoke-on-Trent and Newcastle-under-LymePosition Type: Long-termSalary: £12.50 per hourWorking Hours: 8:30am - 4:30pm, Monday to FridayBenefits: Weekly payJob Description:We are seeking a dedicated and efficient Schools Administrator to support the smooth operation of our school. The successful candidate will be...