Training and Quality Development Manager

4 days ago

Nuneaton, Warwickshire, United Kingdom Vivo Talent Solutions Full time
Job Description

Role – Training & Quality Development Manager

Location – Remote

Skills – Training, Coaching, Teaching, Learning, Quality, Customer Service, Insurance, Contact Centre, Agents


Vivo Talent Solutions is seeking a highly skilled Training and Quality Development Manager to join our team. As a Training and Quality Development Manager, you will play a crucial role in the success of our business by delivering outstanding quality results through robust and approachable training of individuals and teams.


The Role:

  • This is a great opportunity for someone who is passionate about delivering exceptional quality results through the development of individuals and teams.
  • You will be joining a dynamic and fast-growing business, with a team of people who are committed to delivering consistent excellent results across quality, customer service, and business growth.
  • You will work within a team of Quality and Training Supervisors supported by the Quality and Training Leader, ensuring that you are all delivering excellent training to shape and develop all areas of the business.


Responsibilities:

  • Coordinate effective and efficient training programs to meet the requirements of the business, enabling delivery of outstanding customer service and low risk management.
  • Adhere to key regulatory processes and controls, including monthly audit reporting, FCA breach investigations, product training, and competence.
  • Build and develop strong, nurturing relationships across the business to support efficient and effective delivery of business objectives.
  • Support continuous improvement across the business.
  • Support the Q&T Leader to identify and manage complaint trends and/or risk.
  • Establish and promote good risk management practices.
  • Motivate and develop direct reports and the wider team to ensure business objectives are met.
  • Support senior management to build on existing business culture and create a progressive, supportive, and professional environment.
  • Monitor and deliver our training and competency requirements.


Skills and Experience:

  • The ability to deliver high-quality training for all roles in the business to ensure robust on-boarding and continuous development for all employees.
  • Friendly, approachable, and a rational and reasonable approach to managing risk across the business areas.
  • Experience in coaching individuals to support day-to-day activities but also proactively support development and maximize their contribution to the business objectives.


In return, you can expect comprehensive training, competitive compensation, and real opportunities to progress in a forward-moving business.

  • Training and Development Manager

    7 days ago

    Nuneaton, Warwickshire, United Kingdom Vivo Talent Solutions Full time

    About the RoleVivo Talent Solutions is seeking a highly skilled Training and Quality Supervisor to join our expanding team. As a key member of our organization, you will play a crucial role in delivering outstanding quality results through robust and approachable training of individuals and teams.Key ResponsibilitiesCoordinate effective and efficient agency...

  • Training and Development Manager

    6 days ago

    Nuneaton, Warwickshire, United Kingdom Vivo Talent Solutions Full time

    About the RoleVivo Talent Solutions is seeking a highly skilled Training and Quality Supervisor to join our expanding team. As a key member of our organization, you will play a crucial role in delivering outstanding quality results through robust and approachable training of individuals and teams.Key ResponsibilitiesCoordinate effective and efficient agency...

  • Quality Assurance and Training Supervisor

    1 week ago

    Nuneaton, Warwickshire, United Kingdom Vivo Talent Solutions Full time

    Job Description**Role - Training & Quality Supervisor****Location - Remote****Skills - Training, Coaching, Teaching, Learning, Quality, Customer Service, Insurance, Contact Centre, Agents**Vivo Talent Solutions is currently recruiting for a Training & Quality Supervisor to join their expanding team. As a Training & Quality Supervisor, you will be crucial to...

  • Training and Quality Supervisor

    4 days ago

    Nuneaton, Warwickshire, United Kingdom Vivo Talent Solutions Full time

    Job DescriptionJob Title: Training and Quality Supervisor - Insurance and Financial ServicesJob Summary:Vivo Talent Solutions is seeking a highly skilled Training and Quality Supervisor to join our expanding team. As a Training and Quality Supervisor, you will play a crucial role in the success of our ambitious and growing business.Key...

  • Training and Quality Supervisor

    7 days ago

    Nuneaton, Warwickshire, United Kingdom Vivo Talent Solutions Full time

    Job DescriptionJob Title: Training and Quality Supervisor - Insurance and Financial ServicesJob Summary:Vivo Talent Solutions is seeking a highly skilled Training and Quality Supervisor to join our expanding team. As a Training and Quality Supervisor, you will play a crucial role in the success of our ambitious and growing business.Key...

  • Training and Development Coordinator

    6 days ago

    Nuneaton, Warwickshire, United Kingdom SF Recruitment (Birmingham) Full time

    About the Role SF Recruitment (Birmingham) is excited to be working with a forward-thinking and established manufacturing business in the Midlands, who are looking for a Training Coordinator to join their team.This role will sit within the Learning and Development department, where you will have the opportunity to make a real impact and shape the role to...

  • Training and Development Coordinator

    1 week ago

    Nuneaton, Warwickshire, United Kingdom SF Recruitment (Birmingham) Full time

    About the Role SF Recruitment (Birmingham) is excited to be working with a forward-thinking and established manufacturing business in the Midlands, who are looking for a Training Coordinator to join their team.This role will sit within the Learning and Development department, where you will have the opportunity to make a real impact and shape the role to...

  • Early Years Educator

    4 days ago

    Nuneaton, Warwickshire, United Kingdom ACR Recruitment and Training Ltd Full time

    Job Opportunity at ACR Recruitment and Training LtdWe are seeking a dedicated and passionate Early Years Practitioner to join our team at ACR Recruitment and Training Ltd. As an Early Years Practitioner, you will play a vital role in providing high-quality care and education to young children.Key Responsibilities:Plan and implement engaging and interactive...

  • Early Years Educator

    4 days ago

    Nuneaton, Warwickshire, United Kingdom ACR Recruitment and Training Ltd Full time

    Job Opportunity at ACR Recruitment and Training LtdWe are seeking a dedicated and passionate Early Years Practitioner to join our team at ACR Recruitment and Training Ltd. As an Early Years Practitioner, you will play a vital role in providing high-quality care and education to young children.Key Responsibilities:Plan and implement engaging and interactive...

  • Quality Assurance Manager

    1 week ago

    Nuneaton, Warwickshire, United Kingdom Gregory Walker Associates Full time

    Job Summary:This is an exciting opportunity to join a dynamic food manufacturing company as a Technical Manager. The successful candidate will provide leadership to the Technical Team, drive quality and safety initiatives, and build strong relationships with customers.Key Responsibilities:Provide leadership and guidance to the Technical Team to ensure the...

  • Training and Performance Improvement Specialist

    1 week ago

    Nuneaton, Warwickshire, United Kingdom Vivo Talent Solutions Full time

    Job Description**Role - Training & Quality Supervisor****Location - Remote Opportunity****Skills - Training, Coaching, Teaching, Learning, Quality, Customer Service, Insurance, Contact Centre, Agents**Vivo Talent Solutions is currently recruiting for a Training & Quality Supervisor to join their expanding team. As a Training & Quality Supervisor, you will be...

  • **Quality Assurance Specialist**

    6 days ago

    Nuneaton, Warwickshire, United Kingdom Gobel and Partner Ltd Full time £20

    We are seeking a skilled Quality Assurance Specialist to join our team at Gobel and Partner Ltd. As a key member of our quality control team, you will be responsible for ensuring the highest standards of quality in our automotive projects.The successful candidate will be responsible for:Conducting on-site audits and inspections to ensure compliance with...

  • **Quality Assurance Specialist**

    6 days ago

    Nuneaton, Warwickshire, United Kingdom Gobel and Partner Ltd Full time £20

    We are seeking a skilled Quality Assurance Specialist to join our team at Gobel and Partner Ltd. As a key member of our quality control team, you will be responsible for ensuring the highest standards of quality in our automotive projects.The successful candidate will be responsible for:Conducting on-site audits and inspections to ensure compliance with...

  • Quality Assurance Specialist

    7 days ago

    Nuneaton, Warwickshire, United Kingdom Vivo Talent Solutions Full time

    About the RoleVivo Talent Solutions is seeking a highly skilled Training and Quality Supervisor to join our expanding team. As a key member of our organization, you will play a crucial role in delivering outstanding quality results through robust and approachable training of individuals and teams.Key ResponsibilitiesCoordinate effective and efficient agency...

  • Quality Assurance Specialist

    6 days ago

    Nuneaton, Warwickshire, United Kingdom Vivo Talent Solutions Full time

    About the RoleVivo Talent Solutions is seeking a highly skilled Training and Quality Supervisor to join our expanding team. As a key member of our organization, you will play a crucial role in delivering outstanding quality results through robust and approachable training of individuals and teams.Key ResponsibilitiesCoordinate effective and efficient agency...

  • SAP Quality Management Expert

    4 days ago

    Nuneaton, Warwickshire, United Kingdom Tata Consultancy Services Full time

    About the RoleWe are seeking an experienced SAP Quality Management Consultant to join our team at Tata Consultancy Services. As an SAP Quality Management Consultant, you will be responsible for designing, building, testing, and implementing module functionalities for our clients.Key ResponsibilitiesTranslate business requirements into functional...

  • SAP Quality Management Expert

    2 days ago

    Nuneaton, Warwickshire, United Kingdom Tata Consultancy Services Full time

    About the RoleWe are seeking an experienced SAP Quality Management Consultant to join our team at Tata Consultancy Services. As an SAP Quality Management Consultant, you will be responsible for designing, building, testing, and implementing module functionalities for our clients.Key ResponsibilitiesTranslate business requirements into functional...

  • SAP Quality Management Expert

    3 days ago

    Nuneaton, Warwickshire, United Kingdom Tata Consultancy Services Full time

    About the RoleWe are seeking an experienced SAP Quality Management Consultant to join our team at Tata Consultancy Services. As an SAP Quality Management Consultant, you will be responsible for designing, building, testing, and implementing module functionalities for our clients.Key ResponsibilitiesTranslate business requirements into functional...

  • SAP Quality Management Expert

    2 days ago

    Nuneaton, Warwickshire, United Kingdom Tata Consultancy Services Full time

    About the RoleWe are seeking an experienced SAP Quality Management Consultant to join our team at Tata Consultancy Services. As an SAP Quality Management Consultant, you will be responsible for designing, building, testing, and implementing module functionalities for our clients.Key ResponsibilitiesTranslate business requirements into functional...

  • Quality Assurance Manager

    1 week ago

    Nuneaton, Warwickshire, United Kingdom Strumasters Full time

    About the RoleWe are seeking a highly skilled Quality Assurance Specialist to join our team at Strumasters. As a Quality Control Engineer - Infrastructure, you will play a critical role in ensuring the highest standards of quality in our construction projects.Key Responsibilities:Manage independent site inspections and surveillances to ensure compliance with...