Administrative Assistant
2 months ago
We are seeking a highly organized and detail-oriented individual to join our team as an Administrator at Alnwick Medical Group. As an Administrator, you will play a vital role in ensuring the smooth operation of our practice, providing administrative support to our clinical staff, and maintaining accurate and up-to-date patient records.
Key Responsibilities- Scan and read code relevant information from patient clinical records into the practice computer system, working strictly in accordance with the practice scanning and coding protocol.
- Review medical records and produce an accurate summary of the patient's medical history.
- Sort patient records and letters.
- Review medical records to produce a comprehensive summary of patients' medical history.
- Ensure knowledge of the Read Codes system.
- Input data using the Read Codes system.
- Retrieve patient medical records and interpret data for the use of clinical staff members.
- Audit data collection to ensure Practice standards are met.
- Maintain patient registration and recall systems.
- Ensure that medical records are complete and accurate ahead of each consulting session.
- Keep a methodical system of filing allowing for the quick retrieval of files.
- Ensure general upkeep of paper files, repairing when necessary.
- Maintain familiarity with scanning and coding protocols.
- Minute taking for multi-agency & in-house meetings.
- Carry out any other reasonable duties within the overall function, commensurate with the grading and level of responsibility of the post.
- Ad-hoc administration duties & be prepared to help with cover in all departments of the Administration Team.
- GCSE (or equivalent) in Maths and English.
- NVQ (or equivalent).
- Basic IT.
- Experience working with computers, and medical records systems.
- Experience of letter writing.
- Experience of independent and team working.
- Experience with working with computers, and medical records systems.
- Previous telephony experience.
- Experience working closely with Clinical Staff.
- NVQ in Customer Service, Health or Business management.
- Knowledgeable and skilled in the use of SystmOne or other clinical systems.
- Proficient typing skills.
- Knowledge of GP schedules, training requirements and commitments.
- Excellent interpersonal skills.
- Excellent attention to detail.
- Works calmly and methodically under pressure.
- Treats patients and colleagues with dignity, respect, and equality.
- Flexible, reliable, and responsive to change.
- Ability to manage workload and meet deadlines.
- Uses initiative and common sense when appropriate.
- Extremely well organized, methodical, and structured when working.
- Excellent communicator.
- Willingness to work multi-site when required.
- Shows diplomacy, fairness and empathy with patients and colleagues.
- Has the ability to work alone but is also a team player.
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