Strategic ISV Alliance Manager

2 months ago

London, Greater London, United Kingdom emarsys Full time

We are seeking a highly motivated and experienced Technical Partnership Specialist to join our growing team at Emarsys. The ideal candidate will have a strong technical background, a proven track record of success in business development, and a passion for forging strategic partnerships.

Key Responsibilities

Launch new partner integrations, including technical feasibility assessment, developing joint collateral, and managing the launch lifecycle.

  • Identify and evaluate potential ISVs for partnership opportunities based on their technical capabilities, market reputation, and strategic alignment.
  • Conduct thorough technical feasibility assessments to evaluate the compatibility and integration potential of ISV solutions.
  • Manage the partnership integration launch from onboarding to ongoing support and growth.

Partner Relationship Management

Cultivate and maintain strong relationships with ISVs (Independent Software Vendors) to identify and develop mutually beneficial integration opportunities.

  • Engage with ISVs to understand their business goals, technical capabilities, and target markets.
  • Assess ISV solutions for technical feasibility, market fit, and alignment with our platform strategy.

Client Adoption and Enablement

Drive client adoption of partner integrations by educating sales, marketing, and customer success teams on the benefits of these solutions.

  • Develop and deliver foundational partner solution materials to support commercial enablement and GTM motions to equip our teams with the knowledge they need to promote partner integrations effectively.
  • Collaborate with commercial teams to identify and qualify potential client opportunities for partner integrations.
  • Work closely with customer success teams to ensure smooth onboarding and ongoing support for clients using partner integrations.

Technical Integration and Collaboration

Collaborate with product and engineering teams to ensure seamless integration of partner solutions with our platform.

  • Provide technical expertise and guidance to ISVs during the integration process.
  • Work with product teams to define and implement integration requirements.
  • Test and validate integrated solutions to ensure they meet our performance and quality standards.
  • Contribute to the development of platform tools and resources that facilitate partner integrations.

Requirements

The ideal candidate will have:

  • 3+ years of experience in a technical partner development role, preferably in the marketing automation or CRM industry.
  • Proven track record of success in identifying, developing, and closing partnerships with ISVs.
  • Strong technical understanding of software development, integration processes, and cloud technologies.
  • Excellent communication and interpersonal skills with the ability to build rapport with ISVs, internal stakeholders, and clients.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • A plus is a bachelor's degree in Computer Science, Information Technology, or a related field.

At Emarsys, we are committed to building diverse teams with a rich variety of perspectives and experiences. If your job profile closely aligns with our essential requirements and business need, we encourage you to apply. We are dedicated to assessing your competencies, learning agility and passion and not your age, disability, familial status, sexual orientation, gender, race, ethnicity, religion or nationality.

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