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Freight Account Manager

2 months ago

Sale, Trafford, United Kingdom Scan Europe Logistics Ltd Full time
Job Title: Freight Account Manager

About the Role

Scan Europe Logistics Ltd is seeking an experienced Freight Account Manager to join their expanding team in Carrington, Manchester. The ideal candidate will have robust operational knowledge, sales confidence, and an entrepreneurial mindset.

Key Responsibilities

  • Manage a portfolio of clients, coordinating and tracking shipments from initiation to completion.
  • Process customer bookings via email/phone using in-house IT systems.
  • Handle all operational aspects of import and export movements.
  • Provide quotations for freight services (groupage/full loads to and from Europe or worldwide by Air/Sea).
  • Arrange and prepare customs documentation.
  • Negotiate rates with airlines, carriers, and customs clearing agents to maximise profitability.
  • Maintain and build positive relationships with suppliers.
  • Respond to customer enquiries promptly, ensuring customer-focused resolutions.
  • Offer accurate information to accounts and management for efficient administration.
  • Stay updated on market developments and competitor information.
  • Promote the business to new and existing clients.
  • Conduct friendly telesales calls (Outbound) and arrange face-to-face sales visits to secure new business.
  • Flexibility to travel for client meetings.

Requirements

  • Minimum 3 years' operational experience in a Freight Forwarding / Sales role.
  • Strong knowledge of Roadfreight, Airfreight, or Seafreight.
  • Understanding of UK Customs requirements post-Brexit.
  • Extensive network of contacts within shipping lines, freight forwarders, importers/exporters.
  • Full, clean UK driving licence.

About Us

Scan Europe Logistics Ltd provide efficient, reliable, and affordable freight services. Whether you have 1 pallet or a complete load, we will go the extra mile to ensure your cargo arrives on time, in perfect condition, and within budget.