Current jobs related to Customer Service Team Lead - London, Greater London - Utilita Energy

  • Customer Service Resource Coordinator

    4 weeks ago

    London, Greater London, United Kingdom Customer Labs Full time

    About the RoleWe are seeking a highly organized and detail-oriented Customer Service Resource Coordinator to join our team. As a key member of our customer service team, you will be responsible for managing the Field Service Engineers' resource diary, ensuring that all engineers are logged in and on target.Key Responsibilities:Manage the Field Service...

  • Customer Service Resource Coordinator

    4 weeks ago

    London, Greater London, United Kingdom Customer Labs Full time

    Job DescriptionThe Customer Service Resource Coordinator plays a crucial role in managing the Field Service Engineers' resource diary. This position requires excellent customer relations skills, commercial acumen, and the ability to develop and sustain relationships with key stakeholders.Key ResponsibilitiesManage the Field Service Engineers' resource diary...

  • Customer Service Resource Coordinator

    4 weeks ago

    London, Greater London, United Kingdom Customer Labs Full time

    Job Title: Customer Service Resource CoordinatorAt Customer Labs, we are seeking a highly organized and detail-oriented Customer Service Resource Coordinator to join our team. As a key member of our support services team, you will be responsible for managing the Field Service Engineers' resource diary, ensuring that all engineers are logged in and on...

  • Customer Service Resource Coordinator

    4 weeks ago

    London, Greater London, United Kingdom Customer Labs Full time

    Job Title: Customer Service Resource CoordinatorAt Customer Labs, we are seeking a highly organized and detail-oriented Customer Service Resource Coordinator to join our team. As a key member of our support services team, you will be responsible for managing the Field Service Engineers' resource diary, ensuring that all engineers are logged in and on...

  • Customer Service Resource Coordinator

    1 month ago

    London, Greater London, United Kingdom Customer Labs Full time

    Job Title: Customer Service Resource CoordinatorAt Customer Labs, we are seeking a highly organized and detail-oriented Customer Service Resource Coordinator to join our team. This role is responsible for managing the Field Service Engineers' resource diary, ensuring that all engineers are logged in to resource management and on target.Key...

  • Customer Support Team Lead

    1 month ago

    London, Greater London, United Kingdom ACCS - ARES Customer Care Solutions GmbH Full time

    Job Title: Customer Support Team LeadAt ACCS - ARES Customer Care Solutions GmbH, we are seeking a highly skilled Customer Support Team Lead to join our team. As a key member of our support leadership team, you will be responsible for the efficient oversight of your assigned support team and overall management of the support queue in alignment with other...

  • Technical Customer Support Team Lead

    4 weeks ago

    London, Greater London, United Kingdom ACCS - ARES Customer Care Solutions GmbH Full time

    As a Technical Customer Support Team Lead at ACCS - ARES Customer Care Solutions GmbH, you will be responsible for overseeing the efficient management of your assigned support team and ensuring the overall management of the support queue aligns with other team managers.The Technical Customer Support Team Lead reports to the regional Director of Global...

  • Customer Service Team Lead

    1 month ago

    London, Greater London, United Kingdom Cast UK Limited Full time

    Customer Service Team LeadCast UK Limited is seeking a highly skilled Customer Service Team Lead to join our team. As a key member of our customer-facing team, you will be responsible for the day-to-day management of our Customer Service Team, ensuring that our customers receive exceptional service and support.Key Responsibilities:Lead and manage the...

  • Customer Service Team Lead

    4 weeks ago

    London, Greater London, United Kingdom findapprenticeships.co - Jobboard Full time

    Customer Service Team LeadAre you a customer-focused professional looking for a challenging role where you can make a real difference? We have an exciting opportunity for a Customer Service Team Lead to join our team at findapprenticeships.co - Jobboard.Key Responsibilities:Lead and manage a team of customer service representatives to deliver exceptional...

  • Customer Service Team Lead

    4 weeks ago

    London, Greater London, United Kingdom FASHION PERSONNEL Full time

    This award-winning fashion brand is seeking a talented individual to lead their customer service team. As a key member of the team, you will be responsible for providing exceptional customer service and ensuring that customers receive a high level of satisfaction. The ideal candidate will have excellent communication skills, be able to work well under...

  • Customer Service Team Lead

    1 week ago

    London, Greater London, United Kingdom Attewell Ltd Full time

    Aerospace Customer Relationship ManagerAttewell Ltd is a dynamic and fast-growing aerospace manufacturing business based in Hayes, Middlesex. We are seeking a Customer Service Team Lead to report to the Programme Director. This role is responsible for all aspects of customer relationship management for a group of our customer base, including customer...

  • Customer Service Team Lead

    4 weeks ago

    London, Greater London, United Kingdom Burton Bolton & Rose Recruitment Services Ltd Full time

    We are seeking a highly skilled Customer Service Team Lead to join our team at Burton Bolton & Rose Recruitment Services Ltd.Key Responsibilities:Deliver timely and accurate quotations and tenders to customers.Collaborate with Account Managers to ensure seamless data collection.Manage customer inquiries and resolve product and service issues.Process customer...

  • Customer Services Team Lead

    3 weeks ago

    London, Greater London, United Kingdom Close Brothers Group Full time

    Job SummaryWe are seeking a highly skilled Customer Services Team Lead to join our team at Close Brothers Group. As a key member of our Savings Operations team, you will be responsible for leading a team of customer-facing professionals to deliver exceptional service and support to our customers.Key ResponsibilitiesLead a team of customer service...

  • Customer Service Team Lead

    2 weeks ago

    London, Greater London, United Kingdom Harrison Scott Associates Full time

    We are seeking a highly skilled Customer Service Team Lead to join our client, a leading print and communications company. The ideal candidate will have a proven track record of managing customer relationships and a team of Account Managers in a fast-paced environment.The Customer Service Team Lead will be responsible for delivering exceptional customer...

  • Customer Service Team Lead

    4 weeks ago

    London, Greater London, United Kingdom easyJet Airline Company PLC Full time

    About the RoleWe are seeking a highly motivated and experienced Customer Service Team Lead to join our Holiday Support Team at easyJet holidays. As a key member of our team, you will be responsible for leading a team of Customer Service Advisors, providing exceptional customer service, and ensuring that our customers receive a world-class experience.Key...

  • Customer Service Team Lead

    4 weeks ago

    London, Greater London, United Kingdom easyJet Airline Company PLC Full time

    About the RoleWe are seeking a highly motivated and experienced Customer Service Team Lead to join our Holiday Support Team at easyJet holidays. As a key member of our team, you will be responsible for leading a team of Customer Service Advisors, providing exceptional customer service, and ensuring that our customers receive a world-class experience.Key...

  • Customer Services Team Lead

    4 weeks ago

    London, Greater London, United Kingdom Close Brothers Group Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Services Team Lead to join our Savings Operations team at Close Brothers Group. As a key member of our team, you will be responsible for leading and managing a team of customer-facing professionals to deliver exceptional customer service and experience.Key ResponsibilitiesDevelop and...

  • Customer Service Team Lead

    3 weeks ago

    London, Greater London, United Kingdom Lloyd Recruitment Full time

    Customer Service Team LeadWe are seeking a highly skilled Customer Service Team Lead to join our team at Lloyd Recruitment. The ideal candidate will have previous experience in customer service and be able to lead a team to achieve daily targets.Key Responsibilities:Respond to incoming calls and email requests from clientsUpdate internal systemsEscalate...

  • Customer Service Team Lead

    1 month ago

    London, Greater London, United Kingdom Cast UK Limited Full time

    Customer Service ManagerLocation: IsleworthWorking Schedule: Monday - Friday 37.5 hours (No Weekends or Bank Holidays)Salary: £32,000 + BonusPermanent/Full timeWe are seeking an experienced Customer Service Manager to lead our Customer Service Team and drive sales and margin growth in line with company standards.Key Responsibilities:Manage and develop the...

  • Customer Service Team Lead

    6 days ago

    London, Greater London, United Kingdom Merchant Quarters General Store Full time

    WANT TO WORK AT A VIBRANT RETAIL ENVIRONMENTAward-winning Merchant Quarters General Store is seeking a Customer Service Team Lead to join our dynamic team!About the Role:We are searching for a Customer Service Team Lead who is passionate about delivering exceptional customer experiences and can lead by example in a fast-paced retail environment.Key...

Customer Service Team Lead

2 months ago

London, Greater London, United Kingdom Utilita Energy Full time £29,592
Customer Care Team Leader

Are you an experienced customer service leader looking to take on a new challenge? Do you have a passion for delivering exceptional customer experiences? We're seeking a talented Customer Care Team Leader to join our team at Utilita Energy.

About the Role

As a Customer Care Team Leader, you will be responsible for leading a team of customer service representatives, ensuring that our customers receive the highest level of service and support. You will be responsible for training and developing your team, as well as ensuring that company policies and procedures are adhered to at all times.

Key Responsibilities
  • Lead a team of customer service representatives to deliver exceptional customer experiences
  • Train and develop team members to ensure they have the skills and knowledge needed to succeed
  • Ensure that company policies and procedures are followed at all times
  • Monitor and improve customer satisfaction and loyalty
What We Offer

We offer a competitive salary and benefits package, including a structured bonus scheme, career progression opportunities, and access to training and development programs. We also offer a range of employee benefits, including 25 days annual leave, wellbeing support, and access to exclusive discounts and offers.

About Utilita Energy

Utilita Energy is a leading energy company that is committed to helping customers use less energy and reduce their carbon footprint. We offer a range of innovative energy solutions, including smart meters and energy-efficient appliances. Our customers use around 11% less energy than the average bill-paying household, and we are committed to continuing to innovate and improve our services.