Student Recruitment/Admissions Director

4 days ago

London, Greater London, United Kingdom Cognita Schools Full time

About Cognita Schools

Cognita Schools is a global leader in independent education, with a growing community of 100+ schools in 16 countries. Our collective purpose is to create an environment where everyone can thrive in a rapidly evolving world.

About the Role

The Admissions and Enrollment Manager plays a vital role in increasing student numbers at our schools. This objective will be achieved by providing a unique and exceptional customer experience that stands out in the market. The role involves fostering a sales-oriented culture within the school, beginning with the leadership and admissions teams, to ensure everyone is aligned with the school's growth strategy through effective communication and strong interpersonal relationships.

The focus is not only on attracting new enrollments but also on retaining current students. As the overseer of the admissions process, the Admissions and Enrollment Manager is responsible for managing the admissions pipeline to maximize conversion rates at each stage while supporting school teams to maintain high retention levels.

This includes ensuring a robust retention strategy at key transition points, conducting regular data analysis and forecasting, and enhancing the digital admissions journey with outstanding follow-up service. Leading conversion events, upholding global admissions standards, and serving as a prominent brand ambassador are also key responsibilities.

The Admissions and Enrollment Manager will work closely with the Head of Marketing & Admissions and the school's Head to set ambitious enrollment goals and will continuously seek feedback from various channels to refine the admissions experience based on customer insights.

Key Responsibilities

  • Manage the admissions pipeline to maximize conversion rates at each stage
  • Support school teams to maintain high retention levels
  • Ensure a robust retention strategy at key transition points
  • Conduct regular data analysis and forecasting
  • Enhance the digital admissions journey with outstanding follow-up service
  • Lead conversion events
  • Uphold global admissions standards
  • Serve as a prominent brand ambassador

Requirements

  • Strong background in sales, admissions, or student recruitment
  • Charming personality with excellent interpersonal and communication skills
  • High degree of numeracy and analytical skills
  • Experience in managing direct customer interactions, preferably in sales and customer service
  • Accustomed to the demands of a fast-paced, service-oriented environment
  • Proficient in utilizing customer databases, CRM tools, and digital platforms

Benefits

  • Competitive salary depending upon qualifications and experience
  • Aviva Pension
  • Free lunch provided during Term Time
  • Enhanced Maternity/Paternity/Adoption leave
  • Holiday Allowance
  • School fee discount for children at Akeley Wood
  • Exclusive third-party discounts
  • Professional Development

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