Administration & Clerical Supervisor

1 month ago


Norwich, Norfolk, United Kingdom Norfolk and Norwich University Hospitals NHS Foundation Trust Full time
Job Title: Administration & Clerical Supervisor

An exciting opportunity has arisen within the Urology Specialty for an Administration Manager to join our team. As a key member of the administration team, you will play a vital role in ensuring the smooth operation of the directorate's administrative functions.

Main Responsibilities:
  1. Manage the day-to-day running of the directorate's administrative staff, resolving any issues that may arise and authorizing annual leave and study leave.
  2. Monitor staff workloads and allocate work according to staffing levels, adjusting these during periods of sickness or unexpected changes in workload.
  3. Manage administrative staff sickness in line with Trust HR policies, undertaking return to work interviews, stage 1 and stage 2 interviews, and liaising with Human Resources as necessary.
  4. Be responsible for the recruitment of secretarial staff, devising adverts and job descriptions, short-listing, interviewing, taking up references, and advising the service manager on the staff to be appointed.
  5. Undertake appraisals on secretaries and clerical support staff, formulating PDP plans, identifying training needs, and providing opportunities for staff to undergo relevant training.
Person Specification:
  • Management Diploma or equivalent/Significant experience in a managerial role.
  • Good standard of education.
  • Experience of managing and supervising groups of staff.
  • Recent experience within an NHS environment.
  • Excellent organisational and time management skills.
  • Good analytical and problem-solving skills.
  • Able to work under pressure.
  • Effective role model, demonstrating NNUH's PRIDE values of People focused, Respect, Integrity, Dedication, and Excellence.
  • Demonstrates understanding and commitment to Equality, Diversity, and Inclusion.

Please note that this advertised position does not meet the UKVI eligibility requirements for a Skilled Worker Visa. The Trust would not be able to issue a Certificate of Sponsorship for this role.



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