Customer Operations Team Lead

Location and Flexible Working: Norwich is our location, and we offer flexible working arrangements. We're open to part-time, job-share, and other flexible work arrangements. We'll discuss your needs and balance them with business requirements during the recruitment process. Job Type: Permanent Salary and Benefits: We offer a competitive salary in the region...

Location and Flexible Working: Norwich is our location, and we offer flexible working arrangements. We're open to part-time, job-share, and other flexible work arrangements. We'll discuss your needs and balance them with business requirements during the recruitment process. Job Type: Permanent Salary and Benefits: We offer a competitive salary in the region...

R13 Recruitment is supporting a well-known retail brand in their search for a Customer Service Manager to join their team in Norfolk. This pivotal position within the team will focus on leading the customer service to ensure exceptional standards are achieved through managing customer service operations, resolving escalations and maintaining outstanding...

Customer Service Leadership RoleAs a Customer Service Team Lead at Appello Careline Limited, you will be responsible for overseeing and managing a team of customer service representatives. Your primary goal will be to ensure maximum availability for our members and provide exceptional support to their needs.You will be at the forefront of the action,...

Customer Care Team LeaderAs a key member of our Customer Service leadership team, you will play a vital role in ensuring the highest level of service delivery to our members. Your primary responsibility will be to oversee and manage the team throughout the shift, ensuring maximum availability for our members.Key responsibilities include:Confidently leading...

Job Summary:We are seeking a highly skilled and experienced Customer Contact Centre Supervisor to join our team at Norse Group. As a key member of our Facilities Management Helpdesk, you will be responsible for leading a team of Customer Contact Advisors to provide exceptional customer service and support to our clients.Key Responsibilities:Lead and motivate...

Lead a Team of Baristas at Costa CoffeeAs a Barista Team Lead at Costa Coffee, you will be responsible for leading a team of baristas to deliver exceptional customer experiences. You will be the first point of contact for customers and will be responsible for ensuring that every customer leaves the store feeling valued and satisfied.Key Responsibilities:Lead...

About the RoleWe are seeking a highly organized and experienced Team Lead to join our fast-paced FMCG environment. As a key member of our operations team, you will be responsible for managing and supporting a growing team of 10, with a strong focus on health and safety.Key ResponsibilitiesOversee colleague performance, resources, and incident management...

About the RoleWe are seeking a highly organized and experienced Team Lead to join our fast-paced FMCG environment. As a key member of our operations team, you will be responsible for managing and supporting a growing team of 10, with a strong focus on health and safety.Key ResponsibilitiesOversee colleague performance, resources, and incident management...

About the RoleWe're seeking a skilled Barista Maestro to lead our team and deliver exceptional customer experiences. As a Barista Maestro, you'll be responsible for managing day-to-day operations, training new team members, and driving sales growth.Key ResponsibilitiesLead shifts and support colleagues in delivering outstanding customer experiencesTrain and...

About the Role:The Customer Care Team Leader will be a key member of the leadership team, responsible for the daily running of the customer services department. This role will require strong operational management skills, as well as the ability to champion efficiency and drive results.Key Responsibilities:Manage the daily operations of the customer services...

About the RoleWe are seeking a highly organized and experienced Production Team Lead to join our team. As a key member of our operations team, you will be responsible for managing and supporting a growing team of 10, with a focus on health and safety.Key ResponsibilitiesOversee colleague performance, resources, and incident management during shiftsLead and...

About the RoleWe're looking for a skilled Barista Maestro to lead our team and deliver exceptional customer experiences. As a Barista Team Lead, you'll be responsible for managing day-to-day operations, training new staff, and maintaining high standards of quality and service.Key ResponsibilitiesLead by example and motivate your team to achieve excellent...

This is a fantastic opportunity to take on a leadership role in the hospitality sector, working at The Duke's Head Hotel, part of Surya Hotels. As a Reception Service Manager, you will be working closely with the hotel's management team to provide exceptional guest experiences.The hotel's striking powder-blue façade, a study in Georgian elegance, is an...

About the RoleWe're seeking a skilled and motivated Barista Maestro to join our team at Costa Coffee. As a Barista Maestro, you'll be responsible for leading a team of baristas, ensuring exceptional customer service, and maintaining high standards of quality and safety.Key ResponsibilitiesLead a team of baristas to deliver outstanding customer...

Customer Care Team LeaderKey Responsibilities:Oversee and manage the customer service team to ensure maximum availability for our members.Resolve escalated complaints and provide performance reviews to direct reports.Ensure quality is maintained through personal observations and utilizing MI reports.Support colleagues in their roles and promote a positive...

Customer Care Team LeaderKey Responsibilities:Oversee and manage the customer service team to ensure maximum availability for our members.Resolve escalated complaints and provide performance reviews to direct reports.Ensure quality is maintained through personal observations and utilizing MI reports.Support colleagues in their roles and promote a positive...

Unlock Your Potential at World Fuel ServicesAs a Sales Team Leader at World Fuel Services, you will play a key role in driving our domestic sales function forward. Reporting to the Domestic Sales Manager, you will be responsible for managing and leading a team of sales personnel, working closely with operations teams to ensure exceptional sales delivery,...

Unlock Your Potential at World Fuel ServicesAs a Sales Team Leader at World Fuel Services, you will play a key role in driving our domestic sales function forward. Reporting to the Domestic Sales Manager, you will be responsible for managing and leading a team of sales personnel, working closely with operations teams to ensure exceptional sales delivery,...

About the Role:We are seeking a skilled and experienced Culinary Team Lead to join our team at Norse Catering. As a key member of our kitchen team, you will be responsible for managing the daily operations of our kitchen, ensuring the delivery of high-quality meals to our customers.Key Responsibilities:Manage the kitchen team, including scheduling, training,...