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CRM Data and Loyalty Executive

1 month ago

London, Greater London, United Kingdom The Hut Group Full time
{"title": "CRM Manager (LOOKFANTASTIC EU)", "description": "Job Summary

We are seeking an experienced CRM Manager to lead our CRM strategy for the EU markets, aligning with country maturity and business growth ambitions.

Key Responsibilities
  • Develop monthly CRM plans that meet commercial targets while delivering an optimal customer experience.
  • Create and optimize workflows and automated emails to enhance the customer experience and drive customer retention.
  • Contribute to trading meetings and communicate with senior stakeholders on campaign performance within CRM channels.
Requirements
  • 3+ years in a CRM role with direct line-management experience.
  • German, Dutch, Italian, or Spanish language skills desirable but not essential.
  • Strong commercial acumen and ability to analyze data.
  • Confident dealing with senior stakeholders and highly articulate communicator.
What We Offer
  • Continued development through our upskilling program.
  • Enhanced leave and benefits package.
  • Access to our 24/7 Employee Assistance Program.

THG is committed to creating a diverse and inclusive environment and welcomes applications from all sections of the community.

", "company": "The Hut Group", "location": "EU Markets"}