Resettlement Officer
2 weeks ago
We are seeking a skilled Resettlement Officer to join our team on an ongoing, temporary basis. Our client, a well-established Social Housing provider, requires a dedicated professional to support vulnerable individuals facing homelessness in the Chester area.
About the RoleThis temporary Resettlement Officer position will be based at our service close to the City Centre, working 36 hours per week on a set-rota (Weds, Fri and Sundays - 7am to 8pm). As a Resettlement Officer, you will be responsible for:
- Processing referrals into the service, conducting assessments of need and risk, and co-creating support plans with each service user to motivate outcomes.
- Signposting and referring to external services to support potential barriers to housing and employment, such as mental health, debt, substance, and/or alcohol misuse.
- Providing practical help with budgeting, life skills, nutrition, and applying for benefits as necessary.
- Ensuring void properties are turned around quickly to re-let and maximize rental income.
- Managing challenging and anti-social behaviour on site, ensuring customers adhere to conditions of their tenancy and house rules, and enforcing where appropriate.
- Ensuring all compliance regarding health and safety is met, conducting room inspections, routine fire safety checks, and periodic health and safety checks.
- Attending relevant multi-agency meetings and working in partnership with housing providers, Local Authority, community groups, charities, and emergency services if required.
To succeed in this role, you will need:
- Minimum 6 months experience within a supported housing setting, ideally working with individuals facing homelessness.
- Experience of completing assessments of need/risk and co-creating support plans with a focus on tenancy sustainment and independent living.
- Understanding of current housing and homelessness legislation, the welfare benefits system, and Property Pool Plus.
- Strong communication and interpersonal skills.
- Resilience and flexibility.
In return for your skills and experience, we offer:
- Weekly pay.
- 36 hours per week.
- Ongoing, temporary contract with temp to perm potential.
- Hourly rates up to £17ph.
- Option to be paid via PAYE or Umbrella.
If you are interested in this role, please click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy, and Disclaimers which can be found at hays.co.uk
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