Head of Clinical Operations

4 weeks ago

Oxford, Oxfordshire, United Kingdom Helen & Douglas House Full time

Position Overview

Are you a seasoned and empathetic clinical leader eager to contribute to a remarkable organization? At Helen & Douglas House, you will take the helm of our exceptional inpatient services team, guiding them towards a forward-thinking future.

As the Head of Care, your primary responsibility will be to ensure that the care we deliver is tailored to meet the mental health and physical needs of individuals, culturally sensitive, and consistently assessed for adherence to professional standards and contemporary best practices. Collaborating closely with management and clinical teams, you will establish benchmarks, cultivate, and enhance superior care delivery. You will play a vital role within the broader clinical leadership team, fostering ongoing advancements in service provision and the professional growth of team members.

This is a full-time position requiring a commitment of hours per week, with discussions regarding flexible working arrangements encouraged. A hybrid working model will be available once the postholder is acclimated to their role, necessitating a minimum of three days per week of on-site presence.

The successful candidate will participate in the weekend remote on-call schedule and may be called upon to attend occasional weekend events, such as seasonal celebrations and remembrance activities. Attendance at some evening events to represent the organization may also be required.

Key Responsibilities

This role encompasses providing both strategic and operational leadership to various clinical teams, ensuring compliance with all pertinent local and national performance and service delivery standards. Additionally, you will maintain effective operational relationships with other charitable organizations within the Berkshire, Oxfordshire, and Buckinghamshire (BOB) region, as well as primary and secondary care services and community support systems.

To excel in this position, you should possess extensive senior-level experience in leading and delivering clinical services, a background in multi-disciplinary collaboration at a senior level, and experience working in partnership with other organizations. Familiarity with children's palliative care or the hospice sector is also essential.

Please be aware that all employees at Helen & Douglas House are required to undertake specific training and development initiatives.

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