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Claims Management Executive
3 months ago
Claims Management Executive
Location:
Marshall Motor Group
Hours:
Full-time, 45 hours per week, Monday to Friday
Salary:
Up to £31,000, based on experience plus on-target earnings.
About Us:
Marshall Motor Group stands as one of the UK's premier automotive dealer networks, representing a diverse array of renowned car, van, truck, and motorcycle manufacturers across numerous dealerships throughout the UK.
We prioritize our workforce just as much as our clientele, fostering an environment where individuals can thrive and develop their careers.
As a member of the Constellation Automotive Group, which encompasses webuyanycar, cinch, and BCA, we offer substantial opportunities for career advancement.
Role Overview:
As a Claims Management Executive, you will play a crucial role within the Aftersales team, collaborating closely with our workshop and service advisor teams. Your primary responsibility will be to oversee processes related to warranty claims, ensuring that all necessary procedures are meticulously followed for successful claim resolution.
Candidate Profile:
- Previous experience in administration, preferably with a background in manufacturer warranties.
- Proficient IT skills, with experience in Kerridge being advantageous (comprehensive training will be provided).
- Strong organizational skills, with the ability to manage time and workload efficiently.
- Excellent interpersonal skills, capable of fostering positive relationships within the team and engaging with customers effectively.
Key Responsibilities:
- Ensure the precise and timely completion of all warranty and departmental administrative tasks.
- Meet all departmental objectives while adhering to legal standards.
- Plan and allocate time effectively to ensure all tasks are completed within set deadlines.
- Welcome customers and visitors in a prompt, courteous, and professional manner.
- Strictly comply with all Group and Manufacturer policies, as well as statutory regulations.
If you are interested in exploring this opportunity further or learning more about a career with Marshall Motor Group, please submit your application online. We are committed to hiring the most qualified individuals and providing equal opportunities for career advancement, training, and promotion, without discrimination based on gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.
