Claims Management Executive

2 months ago


Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time
Position:

Claims Management Executive

Location:

Volkswagen Divisional

Hours:
Full-time, 45 hours Monday to Friday

Salary:

Up to £31,000, based on experience plus OTE



About Us

Marshall Motor Group stands as one of the UK's leading automotive dealer networks, representing a diverse range of esteemed car, van, truck, and motorcycle manufacturers. With a robust presence across 33 counties and 142 dealerships, we pride ourselves on our commitment to both our customers and our employees.

As a member of the Constellation Automotive Group, which encompasses webuyanycar, cinch, and BCA, we offer extensive opportunities for career development and personal growth.


Role Overview

In the position of Claims Management Executive, you will play a vital role within the Aftersales team, collaborating closely with our workshop and service advisor teams. Your primary responsibility will be to oversee processes related to warranty claims, ensuring that all necessary procedures are meticulously followed for the successful completion of warranty tasks.


Candidate Profile
  • Previous experience in administration, preferably with exposure to manufacturer warranties.
  • Proficient IT skills, with familiarity in Kerridge being advantageous (comprehensive training will be provided).
  • Strong organizational skills with the ability to manage time and workload efficiently.
  • Excellent interpersonal skills, capable of fostering positive relationships within the team and engaging with customers effectively.

Key Responsibilities
  • Ensure the precise and timely execution of all warranty and departmental administrative tasks.
  • Meet all assigned objectives for the department while adhering to legal requirements.
  • Strategically plan and manage time to ensure all tasks are completed within designated timelines.
  • Welcome customers and visitors in a prompt, courteous, and professional manner.
  • Strictly comply with all Group, Manufacturer policies, and Statutory Legislation.

If you are interested in exploring this opportunity or a career with Marshall Motor Group, we encourage you to apply online. Our commitment is to hire the most qualified individuals and provide equal opportunities for career advancement, including promotions and training, without discrimination based on gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.



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