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UK & Ireland General Manager
2 months ago
At Kerridge Commercial Systems, we are seeking a highly skilled and experienced General Manager to lead our UK and Ireland operations. As a key member of our senior management team, you will be responsible for driving growth, ensuring customer satisfaction, and maintaining operational excellence across the region.
Key Responsibilities:- Develop and implement regional strategies in alignment with the company's overall objectives.
- Identify market opportunities and create plans to capture new business.
- Drive regional sales and growth initiatives to achieve ambitious revenue targets.
- Maintain a culture of accountability and compliance within the team.
- Oversee daily operations within the region, ensuring efficiency and effectiveness.
- Implement best practice to enhance operational performance.
- Accurately manage regional budgets and allocate resources effectively.
- Lead, mentor, and develop a high-performing regional team.
- Foster a positive and productive work environment for all.
- Ensure continuous professional development of team members.
- Maintain strong relationships with key customers and stakeholders.
- Address and resolve customer issues promptly and effectively.
- Ensure the highest levels of customer satisfaction and loyalty.
- Manage regional product offerings and pricing strategies to ensure competitiveness and profitability.
- Authority to approve non-standard pricing to meet customer-specific needs and market conditions.
- Work closely with the product development and marketing teams to align regional offerings with market demands.
- Develop and implement corrective actions to address any performance gap.
- Drive and monitor regional financial performance, expenses, and profitability.
- Prepare and present regular financial and operational reports to senior management.
- Develop and implement corrective actions to address any performance gap.
- Previous experience of leading in senior management positions within the software industry.
- Proven track record of driving sales growth and operational excellence.
- Strong financial acumen and experience managing budgets.
- Exceptional leadership and team management skills.
- Excellent communication and interpersonal skills.
- Ability to think strategically and execute tactically.
- Excellent decision-making, critical thinking, and problem-solving skills.
- Proven ability to multi-task in a fast-paced environment.
- Commercial awareness and ability to drive results in a competitive environment.
- Experience working within a matrix organization and effectively managing cross-functional relationships.
- Advanced computer experience with the MS Office Suite, such as Excel and PowerPoint.
- European languages an advantage.
We are an equal opportunities employer and welcome applications from all qualified candidates. If you have a disability or special need that requires us to adjust the recruiting process, please do advise us when contacted.
We are committed to the health and safety of our employees and expect all employees to take reasonable care for their own health and safety and of others who could be affected by their actions.
