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Strategic Partnerships Manager

2 months ago

London, Greater London, United Kingdom Nuvei Full time

Job Title: Relationship Manager, EU

Location: Flexible work arrangement with options for remote and office work.


About Nuvei

In the dynamic landscape of payment processing, businesses seek trustworthy and strategic partners to facilitate their growth.

WE ARE NUVEI. Nuvei (Nasdaq: NVEI) (TSX: NVEI) is a Canadian fintech leader dedicated to empowering clients globally. Our adaptable, modular technology enables prominent companies to embrace next-generation payment solutions, offering a comprehensive suite of payout options alongside card issuing, banking, risk, and fraud management services. With a presence in over 200 markets, local acquiring in more than 45 regions, and support for 150 currencies and over 600 alternative payment methods, Nuvei equips customers and partners with the necessary tools and insights to thrive both locally and internationally through a single integration.

At Nuvei, we embody our core values and excel at addressing complex challenges. Our commitment to continuous improvement and exceptional customer service drives us to seek outstanding talent to join our journey.

Your Mission

The Relationship Manager is tasked with overseeing a portfolio of e-commerce enterprises, focusing on nurturing and enhancing robust customer relationships. In this pivotal role, the Relationship Manager serves as Nuvei's representative to some of our most significant clients. The primary objectives include acting as a payment consultant for existing, new, and evolving payment methods while ensuring consistent and reliable revenue growth.

Requirements

  • A minimum of 5+ years of experience in a relationship management or account management role, ideally within enterprise software or technology-related sectors.
  • Self-motivated with the ability to work independently.
  • A genuine curiosity to learn about our industry and our clients.
  • Proficient in data analysis and capable of effectively communicating insights to make informed product recommendations.
  • A strong desire for personal and professional growth.
  • Experience in the payments industry, particularly with Tier 1 partners, is a significant advantage.

Responsibilities

  • Serve as the primary contact for the businesses in your portfolio, fostering strong, enduring customer relationships.
  • Utilize your knowledge of customers, our offerings, and the industry to proactively present recommendations that drive growth.
  • Leverage transactional data to provide valuable insights to clients on enhancing performance across their operations.
  • Collaborate closely with our Product teams to influence new product developments based on customer feedback.
  • Identify and capitalize on new opportunities to expand business within your customer portfolio.
  • Act as a central point of coordination among various internal functions.
  • Travel to meet clients as necessary.

Benefits

  • Additional annual leave days granted quarterly if company targets are met.
  • Private Medical Insurance

Nuvei is an equal-opportunity employer that values collaboration and innovation, committed to fostering a diverse and inclusive workplace. Our team comprises a wealth of talent, skill, and ambition. We believe that employees thrive when empowered to be their authentic selves. We look forward to welcoming you.