Regional Operations Supervisor

3 weeks ago


Yorkshire, United Kingdom YHA Full time
Regional Operations Supervisor - North Region (Maternity Cover)

The YHA North Region is seeking to appoint a Regional Operations Supervisor for a full-time position of 42.5 hours per week. This role involves providing support to the Operations Managers and Hostel Managers.

What can YHA provide you with?

YHA Lake District offers a unique working environment, distinct from a conventional office setting. We provide an attractive benefits package, which includes:

  • A competitive salary starting from £28487 per annum (this position is a fixed-term contract).
  • Access to YHA's employee discount and cashback portal.
  • Annual complimentary YHA Membership.
  • Ten complimentary hostel stays each year for you and up to three friends or family members.

Key Responsibilities of the Regional Operations Supervisor:

As a Regional Operations Supervisor, you will assist the Operations Managers and Hostel Managers in the daily management of hostels, ensuring an exceptional customer experience. Your contributions will be vital in achieving targets across various aspects of hostel operations, including food and beverage services, while maximizing revenue and managing costs effectively.

You will also oversee a team of staff and occasional volunteers, providing guidance and support to ensure smooth operations.

Additionally, you will play a crucial role in the daily functioning of the hostel, engaging in tasks related to housekeeping, reception, and food and beverage services.

Required Skills and Experience:

The role of Regional Operations Supervisor requires adaptability to cover various shifts and responsibilities across different hostels. While prior experience in customer-facing roles is advantageous, it is not mandatory. Experience in hospitality or customer service, particularly in managing and delivering high-quality services, is preferred.

Desirable qualifications include Food Safety Level 2 and APLH Level 2, although they are not essential. Proven experience in managing diverse workloads and leading a team is crucial.

Strong communication skills, punctuality, and basic IT proficiency are beneficial attributes for this role.

Understanding YHA's core mission and having experience working collaboratively within a team are also advantageous.

Application Process:

To apply, please submit your CV along with a completed application form (which is brief). For any assistance, please refer to the contact section on the YHA Jobs website, where a member of the team will be available to help.

About YHA:

To learn more about YHA, its charitable mission, culture, and heritage, please visit our jobs website. YHA is committed to ensuring access for all, which is a fundamental aspect of our charitable objectives and the foundation of our long-standing history. We are dedicated to building diverse teams and welcome applications from all individuals.

Important Note:

All necessary checks are conducted to ensure compliance with safeguarding and legal recruitment standards. We reserve the right to close this advertisement early if we receive a high volume of suitable applications.



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