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Weddings and Events Manager
2 months ago
CGC Event Caterers is seeking a highly skilled and experienced Weddings and Events Manager to join our team at The Sun Pavillion. As a key member of our operations team, you will be responsible for delivering exceptional events and ensuring the highest standards of catering, customer service, and operational efficiency.
Key Responsibilities- Event Management: Lead the management and staff team in the delivery of professional, efficient, and cost-effective catering operations at The Sun Pavillion and other venues as required.
- Customer Satisfaction: Ensure that all events are delivered to the highest standards of catering, delivery, and customer satisfaction.
- Operational Excellence: Achieve operating targets, KPIs, and tasks to support the company's overall objectives.
- Reporting and Administration: Complete event day flash reports, monthly forecast reporting, and ensure event billing is completed and submitted promptly.
- Team Management: Line manage the Sun Pavilions wedding and event coordinator and provide guidance and support as needed.
- Customer Service: Provide and promote excellent customer service, acting as an ambassador for the company.
- Compliance and Quality: Ensure that the Standard Operating Procedures (SOPs) of CGC Event Caterers are adhered to at all times.
- Experience: At least 5 years' experience within the Events/Hospitality Management industry, ideally in a similar role involving leading a team.
- Financial Awareness: Financially aware with knowledge of catering budgets, margins, cost of sales, and fixed and variable costs.
- Qualifications: Minimum level 2 Food Hygiene qualifications and knowledge (current certificates). Willing to work towards level 3.
- Personal Qualities: Ambitious and self-motivated individual, able to work under pressure to deliver excellent results.
- Transportation: A full clean driving licence is required, along with own transport.
CGC Event Caterers is a long-established caterer with decades of experience in the hospitality industry. We operate at venues of all sizes and have exclusivity at prominent sporting, entertainment, and cultural locations across the UK and Europe. We are part of ASM Global, the global leader in the delivery of live entertainment and events.
We operate at various venues, including:
- Eight Yorkshire Racecourses, including the world-famous York Racecourse
- Yorkshire Event Centre – Harrogate
- LNER Community Stadium – York
- Theatre Royal and Concert Hall – Nottingham
- The Halls - Wolverhampton
