Case Handler

11 hours ago


Bristol, Bristol, United Kingdom TLT LLP Full time
About the Role

We are seeking a skilled Case Handler to join our Mortgage Enforcement team in Bristol. As a key member of our team, you will be responsible for enforcing mortgage security on behalf of lenders, working closely with our clients to resolve cases efficiently and effectively.

Key Responsibilities
  • Manage a caseload of mortgage enforcement cases, utilizing our case management system (Solcase) to track progress and ensure timely resolution.
  • Prepare and submit relevant court documents, as well as instruct agents or advocates as required to support our clients' interests.
  • Maintain regular communication with Team Managers to report on work-related issues or problems, escalating concerns as necessary to ensure seamless case management.
Requirements and Skills
  • Demonstrate a natural ability to empathize with clients, possessing excellent telephone manner and clear diction.
  • Exhibit proactive and detail-oriented approach, with strong organizational and time management skills to prioritize tasks effectively.
About TLT LLP

TLT LLP is a leading law firm with a strong presence in the UK and internationally. Our team of experts provides specialist expertise in mortgage enforcement, working closely with lenders to resolve cases efficiently and effectively. We pride ourselves on our collaborative culture, empowering our people to work flexibly and achieve a healthy work-life balance.

Benefits

We offer a competitive salary, annual pay review, and access to a range of benefits, including 25 days' holiday (increasing to 30 days based on length of service) and private medical insurance. Our flexible working approach allows you to work in a way that suits your needs, those of your clients, and the wider team and firm.


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