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Case Handler
2 weeks ago
Bristol, Bristol, United Kingdom DAS Full timeAbout the RoleDAS has an exciting opportunity for a Case Handler to join the busy and friendly Claims Operations team on a fixed term basis.In this varied role, the successful applicant can expect to handle ongoing claims, providing excellent customer care by ensuring that fair and just decisions are met.This is a great opportunity to showcase your ability...
Case Handler
2 months ago
About the Role
DAS has an exciting opportunity for a Case Handler to join our busy and friendly Claims Operations team on a fixed-term basis.
In this varied role, the successful applicant can expect to handle ongoing claims, providing excellent customer care by ensuring that fair and just decisions are met. This is a great opportunity to showcase your ability to provide an efficient and exceptional service to our business partners and policyholders.
The Case Handler role at DAS involves daily case management of insurance claims, which will entail a high level of customer service provision to our customers and business partners. As a result, a good standard of written and verbal communication skills is essential to help ensure good customer outcomes. You'll be working in a friendly and supportive team, and you can expect full training and development to help you meet your full potential.
About You
Whilst insurance experience is not essential, we are keen to hear from candidates with the ability to demonstrate good customer service as well as managing the customer experience through the case lifecycle in an efficient and cost-effective way. It's therefore important to us that the successful candidate is able to communicate information in a clear and professional manner. Attention to detail and the ability to use a variety of telephony and computer packages are essential.
This is an excellent opportunity for a candidate who is looking for a role with opportunities for development, and are interested in expanding their skillset in a friendly and supportive environment.
What We Offer
- 25 days holiday with the option to buy up to a further 5 days
- Company pension scheme with the option to increase contributions
- Group Income Protection for all employees
- Group Legal Protection for all employees
- A choice of either European Motor Assistance or Home Emergency Assistance
- Salary sacrifice benefits including Cycle scheme
- A comprehensive wellbeing programme
- Access to our employee discounts hub offering exclusive discounts across thousands of retail partners, including discounted gym memberships at over 3,000 gyms across the UK
- The option to join our Sports and Social club which organises discounted events such as theatre visits, wine tasting and shopping trips
Flexible Working
Whilst this is a full-time position, at DAS we support flexible working and are happy to discuss flexible working options.
