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Awarding Organisation Coordinator
2 months ago
We are seeking an experienced and organised professional to manage and coordinate all exam-related activities for our esteemed clients in the education sector. This role will involve overseeing qualifications and certifications across various awarding bodies, arranging End-Point Assessments (EPA), leading External Quality Assurance (EQA) visits, and managing learner data. You will play a key role in ensuring that exam processes run smoothly and qualifications are registered, approved, and certified accurately and on time.
Key Responsibilities- Qualification Registrations & Approvals: Manage new qualification and site approval requests for multiple awarding organisations, ensuring seamless integration with our clients' existing systems.
- Claims Processing: Monitor and submit claims for a range of qualifications, ensuring timely EQA visits and maintaining accurate records.
- End-Point Assessments (EPA): Organise EPA bookings and upload mandatory documents and certificates on relevant platforms, ensuring compliance with regulatory requirements.
- External Quality Assurance (EQA) Visits: Coordinate EQA visits, liaising with centres, quality teams, tutors, and IQAs to ensure high-quality standards are maintained.
- Exam Coordination: Oversee exam activities, including functional skills, vocational qualifications, and others, ensuring exams are conducted according to regulations and industry standards.
- Data Management: Maintain accurate learner records using PICS software and coordinate with systems like OneFile, ensuring data integrity and security.
- Complaints Handling: Act as the complaints officer, resolving issues in line with company policies and procedures.
- Surveys & Feedback: Collect and manage learner feedback to support continuous improvement and enhance our clients' services.
- Proven experience in exam coordination or working with awarding bodies, with a strong understanding of industry regulations and standards.
- Familiarity with PICS or similar learner management systems is advantageous, with the ability to adapt to new systems and technologies.
- Strong organisational skills and attention to detail, with the ability to work independently and as part of a team.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint), with excellent communication skills, both written and verbal.
