Retirement Community Lodge Supervisor
4 weeks ago
Position Overview
Churchill Estates Management is seeking a dedicated Part-Time Lodge Supervisor for our retirement community. We are looking for an individual who enjoys engaging with people and possesses a strong background in administration and customer relations. This dynamic role involves coordinating community activities and ensuring a positive living experience for our residents.
In this role, you will report to the Area Manager and be responsible for overseeing property maintenance while delivering exceptional service to residents. As the on-site representative, you will be the reliable contact for residents, fostering a friendly and supportive environment. Your responsibilities will include liaising with various stakeholders, managing contractors, scheduling maintenance tasks, conducting health and safety inspections, and organizing events and activities for residents.
This position is crucial for the successful operation of the lodge and the satisfaction of its residents, making it a highly rewarding opportunity.
Candidate Profile
The ideal candidate will have experience in sectors such as retirement living, social housing, hospitality, uniformed services, charity, or health and social care. A successful Lodge Supervisor is someone who thrives in a customer-facing role and is committed to providing outstanding service, complemented by strong administrative skills.
Your enthusiasm for delivering excellent customer service is essential. With a focus on enhancing the quality of life for residents, you should possess a warm and approachable demeanor, along with the ability to handle sensitive situations with care and professionalism. You will also need to demonstrate efficiency and decisiveness in managing the safety and security of the lodge, maintaining composure under pressure. While you will engage socially with residents, you should also be comfortable working independently and using your initiative.
To effectively organize events and manage site maintenance, you should be proficient in administration and computer skills, with experience in Microsoft Office applications, including Excel and Outlook.
About Us
At Churchill Estates Management, we are a forward-thinking managing agent specializing in privately owned leasehold retirement living accommodations. We manage over 220 developments across the country, providing property services and customer care to a large community of retired individuals.
Our growth trajectory is ambitious, and we are committed to expanding our services and enhancing the living experience for our residents.
Employee Benefits
Annual holiday entitlement of 24 days + Bank HolidaysA day off on your BirthdayLife AssuranceEye Care reimbursementColleague Introduction reward schemeProfessional development and qualificationsComprehensive induction and ongoing trainingRewarding work environmentWe are dedicated to finding exceptional individuals who align with our values. If you are interested in contributing to our mission, we encourage you to consider this opportunity.
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