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Guest Service Ambassador
2 months ago
Radisson Hotel Group is one of the world's largest hotel chains with ten distinctive hotel brands, and more than 1,160 hotels in operation and under development in 95+ countries. The Group's overarching brand promise is Every Moment Matters with a signature Yes I Can service ethos.
Our company culture is built around empowering our employees to be their best selves, every day, everywhere, every time. We believe that our people are the key to delivering exceptional service and creating memorable moments for our guests.
We are seeking a skilled Guest Service Agent to join our dynamic team at Radisson Blu, Sheffield. As a key member of our food and beverage team, you will be responsible for delivering an exceptional experience for our guests, ensuring their satisfaction and the smooth running of our operations.
Key Responsibilities:
- Provide exceptional service to guests, ensuring their needs are met and exceeded
- Work proactively to ensure guest satisfaction and the smooth running of the food and beverage department
- Collaborate with colleagues to achieve team goals and objectives
- Participate in ongoing training and development to enhance skills and knowledge
- Contribute to a positive and inclusive work environment
Requirements:
- Flexibility and a positive, Yes I Can attitude
- An eye for detail and a passion for delivering exceptional service
- Strong verbal communication skills and ability to work effectively with colleagues and guests
- Experience in a similar position is beneficial but not essential
We offer a competitive compensation and benefits package, including special rates for our team members and their families while traveling and staying in our hotels. We also provide opportunities for growth and development, including an individual development plan and access to our Radisson Academy.
As a Guest Service Agent at Radisson Blu, Sheffield, you will be part of a dynamic team that is passionate about delivering exceptional service and creating memorable moments for our guests. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.
