Desktop Support Specialist
3 weeks ago
We are seeking a skilled Desktop Support Technician to join our Helpdesk team at N2O Limited. As a key member of our team, you will be responsible for providing technical support and maintenance for our software, hardware, and peripherals across our head office and remote sites.
Key Responsibilities- Provide first and second-line support for internal users via Freshservice, phone, email, and face-to-face interactions.
- Support all Microsoft technologies, including Windows 11 and Office 365 products.
- Troubleshoot challenging issues and devise innovative solutions to resolve problems.
- Collaborate with the team to maintain a high level of customer service and ensure all customers are treated efficiently.
- Train and induct new starters into the business on various IT technologies.
- Educated to A level or equivalent, preferably including a computing qualification.
- Excellent communication and interpersonal skills, with the ability to prioritize, multitask, and adapt to changes quickly.
- A thorough knowledge of Microsoft Windows 11 operating system and Windows Troubleshooting.
- Good knowledge of MacOS system.
- Self-motivated with the ability to work in a fast-moving environment.
- Up to £31,000 gross annual salary.
- 23 days annual leave plus bank holidays.
- Life assurance.
- Retail discounts scheme.
- Employee Assist Programme.
- Season ticket loan.
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Desktop Support Specialist
2 weeks ago
Maidenhead, Windsor and Maidenhead, United Kingdom N2O Limited Full timeAbout the RoleN2O Limited is seeking a skilled Desktop Support Technician to join our Helpdesk team. As a key member of our team, you will be responsible for providing second-line support to internal users, troubleshooting challenging issues, and devising innovative solutions.Key ResponsibilitiesProvide technical support for software and hardware issues,...
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Desktop Support Specialist
3 weeks ago
Maidenhead, Windsor and Maidenhead, United Kingdom N2O Full timeAbout the RoleWe are seeking a skilled Desktop Support Technician to join our Helpdesk team at N2O, a leading brand activation agency. As a key member of our team, you will be responsible for providing second-line support to internal users, troubleshooting challenging issues, and devising innovative solutions.Key ResponsibilitiesProvide technical support for...
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Desktop Support Specialist
3 weeks ago
Maidenhead, Windsor and Maidenhead, United Kingdom N2O Full timeAbout the RoleWe are seeking a skilled Desktop Support Technician to join our Helpdesk team at N2O, a leading brand activation agency. As a key member of our team, you will be responsible for providing second-line support to internal users, troubleshooting challenging issues, and devising innovative solutions.Key ResponsibilitiesProvide technical support for...
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Desktop Support Specialist
2 weeks ago
Maidenhead, Windsor and Maidenhead, United Kingdom N2O Limited Full timeAbout the RoleN2O Limited is seeking a skilled Desktop Support Technician to join our Helpdesk team. As a key member of our team, you will be responsible for providing second-line support to internal users, troubleshooting challenging issues, and devising innovative solutions.Key ResponsibilitiesProvide technical support for Microsoft technologies, including...
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Desktop Support Specialist
3 weeks ago
Maidenhead, Windsor and Maidenhead, United Kingdom N2O Limited Full timeAbout the RoleN2O Limited is seeking a skilled Desktop Support Technician to join our Helpdesk team. As a key member of our team, you will be responsible for providing second-line support to internal users, troubleshooting challenging issues, and devising innovative solutions.Key ResponsibilitiesProvide technical support for Microsoft technologies, including...
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Desktop Support Specialist
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Desktop Support Specialist
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Maidenhead, Windsor and Maidenhead, United Kingdom N2O Full timeAbout N2ON2O is a leading brand activation agency that partners with clients to devise and deliver experiential campaigns for the world's most ambitious brands.Job DescriptionWe are seeking a skilled Desktop Support Technician to join our Helpdesk team. As a key member of our team, you will be responsible for providing second-line support to internal users,...
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