Trade Compliance Coordinator

2 months ago

Bristol, Bristol, United Kingdom Expeditors Full time

Job Overview

Expeditors is seeking a skilled Pricing Agent to support the growth and development of our Air and Ocean products. As a Pricing Agent, you will play a critical role in quoting to win new business and monitoring and maintaining rates for existing business using market intelligence.

Key Responsibilities

  • Responsible for answering ad-hoc quote requests & RFQ participation, from both internal and external sources.
  • Managing and working to deadlines set both internally by colleagues and externally by our customers.
  • Follow the Expeditors Operational Performance and Trade Compliance Standards at all times.
  • Work closely with our Sales and Account Management team to provide timely responses to quote requests from customers.
  • Make sure that ongoing pricing is maintained and distributed within our network and our customers, including regular updates to exp.o rates.
  • Provide insurance rates and information, as requested.
  • Plan and engage in Air & Ocean department meetings to discuss market intelligence and develop sound knowledge of the Air and ocean markets.
  • Review pricing goals and pricing expectations periodically with Expeditors Air and Ocean leadership teams to ensure buy-in and accountability.
  • Attend regular meetings with Expeditors Regional Quoting and Bid Teams to support Expeditors regional pricing goals and objectives.
  • Develop relationships with Expeditors teams globally at origin and Destination to secure the most competitive pricing available and to receive timely responses to requests.
  • Build and maintain strong relationships with vendors (airlines, trucking companies, and others) in order to secure the most competitive pricing possible.
  • Provide exceptional customer service at all times.
  • Follow up with all customers on ad-hoc quotes provided to gain feedback and answer any additional questions.
  • Maintain contact with bid owners to support and follow up on bid results.
  • Customer feedback and quote outcomes to be logged within the quoting tool for visibility purposes.
  • Analysis of quotes and feedback received to analyze and trend local market conditions and win ratios by customer/lane.

Requirements

  • Attention to detail should be a natural characteristic.
  • Must have the ability to prioritize and work within deadlines.
  • Good knowledge and understanding of incoterms.
  • Be a team player and can listen, comprehend, and effectively communicate.
  • Ability to execute tasks with limited direction and oversight, against tight deadlines.
  • Strong multi-tasking, timekeeping, and organizational skills.
  • Good computer skills (Excel, Word, Power Point and Outlook).
  • Ensure to embrace new systems and software to maintain pricing advantage for the branch.
  • Be open to implementing new system changes and enhancements.
  • Be involved and suggest system/process improvements.
  • Exceptional Customer Service.

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