Senior Client Relationship Manager

3 weeks ago

London, Greater London, United Kingdom Globe Business Media Group Full time
Why Choose Globe Business Media Group? Joining Globe Business Media Group means becoming part of a dynamic organization that values growth, teamwork, and exceptional talent. Our workplace culture is built on core principles that emphasize fairness, flexibility, and mutual respect in all our interactions.

We take pride in our recognition as a leading employer, fostering an inclusive and motivating environment for all our team members. Our commitment to social responsibility is evident through our various charitable initiatives and community engagement efforts.

We are dedicated to being an equal opportunities employer, ensuring that every candidate has the chance to thrive, regardless of their background or personal characteristics.

Key Responsibilities

Cultivate and maintain robust relationships with current clients, tracking their purchasing patterns to identify upselling opportunities. Initiate, define, and oversee projects aimed at enhancing sales performance and revenue generation. Collaborate with the Client Services team to execute strategies throughout the client lifecycle, aiming to boost renewal rates in both volume and value. Formulate and implement client sales strategies for various products and regions to achieve sales objectives. Contribute to product development by providing innovative ideas and gathering client feedback during the launch of new offerings. Foster strong connections with existing clients at industry events and product showcases. Spearhead the development of proposals and sales presentations for new product lines. Maintain accurate records in the CRM system to reflect sales activities and progress through the sales funnel. Ensure compliance with data protection regulations by securing signed contracts and processing orders appropriately.

Skills, Knowledge, and Expertise

A minimum of 3 years of experience in B2B sales, utilizing a structured sales approach. Proven experience in sales leadership within a B2B context is preferred. Background in recruiting, training, and mentoring a sales team. Strong interpersonal, verbal, and written communication skills. Familiarity with account-based marketing and executing targeted campaigns. Experience in managing complex sales processes and negotiating contracts. Highly organized and detail-oriented, with the ability to forecast and report on team performance. Proficient in CRM systems, with a preference for experience in Salesforce. Understanding of the legal sector is advantageous. A sales-driven, collaborative mindset, with a willingness to work closely with colleagues and key stakeholders.

Benefits

At Globe Business Media Group, our employees are our greatest asset, and we offer a comprehensive benefits package to support their well-being:
Start of employment: Vision Care Employee Support Program A day off to celebrate your birthday After 3 months of employment: Pension plan with employer and employee contributions Cycle to Work initiative Public transport loan scheme Annual wellness allowance for fitness-related expenses After 4 months and 1 year of service: Life insurance coverage after 4 months Private health insurance after 1 year of service Additional Perks: Company events such as seasonal parties Access to Employee Resource Groups Mentorship opportunities Volunteer Day Mortgage Guidance We are committed to fostering an inclusive, respectful, and engaging workplace, guided by our core values of equality, collaboration, and respect. We are proud participants in the Disability Confident Scheme, demonstrating our dedication to accessibility and inclusivity throughout our recruitment process. If you require any adjustments during your application, please inform us accordingly.

About Globe Business Media Group

For more information, please visit our website.

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